We made a last-minute decision to escape the Portland drizzle and spend the weekend in Bend. We chose the Oxford Hotel as it is in the perfect location to explore the boutiques and restaurants downtown, Old Bend, and the Deschutes river walking trail. We were completely satisfied with all aspects of the Oxford. While it is one of the more expensive options for staying in Bend, the cleanliness, service, and location make it absolutely worth the price.
The hotel itself is nice, as the staff I spoke with. It was the manager that emailed me that could not help. Apparently there was a miscommunication between my understanding of being able to receive a credit on most of my stay. I reserved the hotel from a Wednesday through Saturday as my daughter was having a baby and I live out of town. Due to complications, I never slept at the hotel. I did a mobile check in on that Weds but called the hotel to let them know I wouldn't be there as I had to stay at the hospital. I did show up Thursday and Again on Friday to shower but ended up checking out on Friday in person as I didn't really need the room. I received a credit for one night only, so basically I paid over $1000 for two showers. Disappointed since these were unforeseen circumstances and I was hoping for a little grace from the hotel.
Stayed here for 1 night for a concert at Hayden Homes Amphitheater. We rode bikes from the hotel to the concert, making it an ideal location! Staff was friendly and welcoming! Our room was really nice. Feels like a new hotel and will be our go-to for all future stays in downtown Bend. Absolutely recommend staying here!
とても良い
94件の口コミ
4.4/5
1泊あたり
CAD 161
より
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過去2ヶ月間で最も予約数の多いホテルはこちら
No.1
4.4/5
70件の口コミ
フェアフィールド・イン & スイーツ・バイ・マリオット・ベンド・ダウンタウン
ベンド | アルバーツォンスより0.57KM
"Good Location"
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No.2
3.5/5
105件の口コミ
デイズ イン バイ ウィンダム ベンド
ベンド | アルバーツォンスより1.05KM
"Good Location"
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No.3
3.9/5
99件の口コミ
モーテル ウエスト
ベンド | アルバーツォンスより1.01KM
"Good Location"
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No.4
3.8/5
96件の口コミ
レッド ライオン イン & スイーツ デシューツ リバー ベンド
ベンド | アルバーツォンスより1.21KM
"Good Location"
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No.5
3.9/5
96件の口コミ
ベンド・イン&スイーツ
ベンド | アルバーツォンスより1.49KM
"Good Location"
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No.6
4.0/5
16件の口コミ
バンク+ブリュー・ヒストリック・ルーカス・ハウス - ホステル
ベンド | アルバーツォンスより1.23KM
"Good Location"
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No.7
3.7/5
94件の口コミ
モーテル 6 ベンド、オレゴン
ベンド | アルバーツォンスより1.72KM
"Good Location"
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実際に宿泊した会員様の評価を参考し、あなたにぴったりの一軒を見つけましょう
4.6/5
素晴らしい
We stayed here while passing through the area on a road trip through the Pacific North West. Bend is a nice town and this was a great place to stay. It’s on the southern side of Bend and is only 10 minutes from Lava Lands Visitor Center. Hotel room was big and very clean. Would stay here again.
My wife and I went to visit relatives and go to a concert. We got to the hotel and we found the elevators were clear in the back of the building. Our room was the first one in front so we had to walk quite a distance to get anywhere in the hotel. They put us on the third floor so we had to take the elevator to get upstairs. We found ourselves taking the stairs down to shorten the distance, but you could not take them up as they were exit only. And we checked in with an AARP discount. Not sure why they put us so far from the elevator. Breakfast was ok but they ran low or out of items both mornings we ate. On another note we also had a family with kids above us that made so much noise running back and forth we barely got to sleep. I would probably only book this hotel again if it was my only choice.
We spent 2 days. The room as clean and comfortable. They only change linens every 3 days by default. I don't know if that's a covid policy for now or usual. However, we asked for clean towels the 2nd day and got them immediately. Staff were helpful and pleasant. Provided breakfast was minimal but good on the first day and some hot items were provided. The 2nd day had no hot items and very little of everything else. We actually ended up getting something down the street. As for Covid protocols. As I said the room was very clean. I did not see the staff remind anyone in the lobby to mask, and I saw quite a few came through not wearing one over the 2 days. I know this is not uncommon for most businesses as some non-maskers become angry and unpleasant of asked. However, Covid is serious and every business that doesn't insist on the rules being followed makes it harder for every other business that tries to. It also makes ones stay less pleasant as you have to dodge folks, pick when you go to the front desk, etc. I'm quite aware that this a difficult thing to do, but seeing one front desk person remind an unmasked guest would have upped my opinion and review.
First problem, when I arrived I wanted to change my payment method and the manager informed me that they had already precharged my card due to being sold out! She said she couldn't switch the payment method without it taking a great deal of effort! I have never had any hotel I stayed at, or worked at, precharge a credit card unless it was a prepaid room. But never, even if it was sold out, have i been charged before ive even checked in! Usually I am asked if the credit card on file is correct and then charged at checkout! I talked to the Night auditor and he said it was a recent change, within the last week, from the new manager and that he had never had any manager do this in the 7 years he has worked there. Definitely not a fan of this ”policy” change. Second, I asked if I could get a little milk for my youngest child since I hadn't been able to get some before we got to the hotel. I was told that it was not possible for them to get me any, which I guess isn't a huge deal, just agitating since every other hotel I've been to has been able and willing. Last, the bedroom smelt like stinky feet and the beds were awful! If you like sleeping on plywood these beds are for you! Otherwise go spend $20 more at best Western for a better bed. Staff overall was friendly, just won't be staying here or at any other Quality inn in the future.
I was coming to a concert at the local amphitheater and called for an early check in. I panicked when my reservation could not be found. Whitney at the front desk was very professional courteous even though I was upset. She worked with me to find my reservation and arranged for the early check in. Once at the hotel and checked in...she called to make sure I was happy with my room and everything was okay. Thank you Whitney for being so nice when I was not quite as professional with you.