Great hotel and a very attentive staff. I enjoyed my stay.. I have a lot of travel to Bend this summer.. but…. There’s 2 things that stand out to me that I dropped the rating for. The first is how great the automated texts and messages are but it can be overwhelming. I received 5 email messages and 3 text messages within 24hrs of my arrival. One including the option to bid for an upgrade. The couple texts after my stay were fine. The upgrade bidding was a bit odd to me. As someone that stays in a lot of hotels, I get upgraded quite a bit. Usually they are offered at check in if it’s available. I’m ok paying a fee sometimes but for how hands on and attentive the staff is this felt very disconnected and odd. Ok so this last one and why I put 3 stars. This will actually keep me from coming back. My room was setup and stocked with single ply toilet paper. This hotel is so nice so to see them save costs here is unacceptable. It’s very uncomfortable and didn’t fit. I was by myself. If my partner was with me shoe would have bad me go to the store to buy decent toilet paper. For a $400+ a night room, put the double ply in. Otherwise everything was great. Including the valet. Great location as well.
良い
100レビュー