ドリームズ リビエラ カンクン リゾート ＆ スパ(Dreams Riviera Cancun Resort & Spa)

獨立餐廳的飯不錯，自助餐廳一般。各種活動很多，服務都很好。但是海灘一般，赤潮嚴重，沒有加勒比藍。

Ottimo albergo per vacanza in coppia e famiglia

Dreams Cancún was an absolute dream! We stayed here because a friend had her wedding at this resort. Everything was amazing, the food, drinks,bars,room service. The only thing I absolutely did not like was that our cleaning lady (Gaby) on day one came into our room while my husband was still laying in bed. He had the do not disturb sign on and when she opened the door herself he kindly asked her for no service. She closed the door behind her still being in our room and did not respect his wish of no service she continued to stay in the room and talk. She was in there for about 30 minutes just talking after we asked her to please leave. This made us both very uncomfortable. Day two was a repeated story we had our do not disturb sign up and we were both in the processes of getting ready. I had just hopped out of the shower when we heard a knock on the door. Not even 30 seconds later she walked in. She saw I was standing there in a towel and my husband was getting ready. I politely told her we didn’t need service bc we were going to check out. She made herself comfortable by shutting the door behind her trying to engage in a conversation. I was so uncomfortable and so was my husband. I don’t think this is a normal practice no one else on our trip had this issue. 1. Our do not disturb sign was up. 2. She knocks and opens the door immediately. 3. She closes the door behind her even though we ask her to kindly leave by saying we don’t want service. Such an uncomfortable situation.

The staff made this resort better! All wait staff were very nice and attentive. The restaurants were boring and basic. The French restaurant was the only saving grace. The bars were good and the pool waiters were awesome! There were a lot of things to do everyday and around the pool. The ocean was murky due to the time of year, didn’t send much time on the beach because of that. The resort is surrounded by grungy homes/apartments which distracted from the views. Definitely ask for an inside ocean view room so the view is over the resort pools and greenery and not the outside surrounding areas. This was our 5th time to Cancun and this was one of our least favorite resorts. Beautiful but basic.

Wonderful time! It was our first trip to All inclusive experience and we love it there! VIP access was so friendly and easy, our room couldn’t be better with pool and outdoor jacuzzi 😍 Resort has so much entertainment and all stuff very friendly and speak English ☝️ We really enjoyed pool and swing bars, spa is highly recommended. Also we had tequila testing by the pool and wish can stay longer! So many things to do and all activities are so much fun! Thank you 🙏

Nothing bad to say. The staff were extremely friendly. Great place, it was very clean and everything was functional. Food was mostly good. I would stay here again.

The rooms were spacious and clean. The beach area was nice. The restaurants were not very good. The buffet was just horrible with limited choices, the smallest buffet I have encountered at an all inclusive. While the food at the restaurants was below average and they did not take reservations so sometimes wait time to be seated was an hour. After this experience would not stay at a Dreams property.

Good hotel ,amazing beach No recommend visitors using MTS for excursions,there are hidden payment and fake promises for refund I would recommend using agency which really organise trip Exinok,discover Cancun etc

The restaurants were awesome, but did note that a few were closed on certain nights limiting the options. There were also private parties in some areas ( hot tub, two restaurants) which limited accessibility to those areas for which I had already paid for as part of this resort. Staff was very friendly and accommodating.