Worst Service i have ever experienced. Hotel was pre paid through 3rd party booking service, upon arrival in the Self check in counter I had to pay for the full reservation again. Since it was late and we needed our room I chose to pay and deal with it later. When confronting the front desk I was met by 2 arrogant guys who couldn't care less to help with the problem and told me that they only had an invoice from the 3rd party booking. I showed them my mastercard transaction and said that they could check the Lobby camera to see that exact time on the check in day I would be in the lobby entering my card details on the Check in Ipad but no help was provided. Afterwards I contacted the Hotel through website with no response so I have just been left with paying twice for a hotel room. I am for sure never using Seminaris ever again.
私たちの部屋は午後3時チェックインの2時間前に良い準備ができていたので、最初の印象は良かったです。これは妻と私がドイツを旅行した後、空を走っていたので、救命士でした。ホテルは明らかにハリウッドスターをテーマにしています。各客室には、その外に写真付きのスターがあります。私たちの部屋は予想以上に広かったです(ドイツで同様のまたはより高価な価格ではるかに小さなホテルに滞在しました)。それはクリンチャーのように聞こえない素晴らしい散歩の濡れた部屋を持っていましたが、ベルリンの通りをたたいた1日後に本当に感謝しました。ホテル自体は、Savigny Platz S-Bahnから徒歩10分未満の線S9です。私が話した受付係は、地図で興味のあるサイトを指摘するのに本当に役立ちました。最後に、巨大な部屋に設定された朝食はたくさんの選択肢がありました。ベルリンにいるときは間違いなくここに滞在します。
I stayed at the hostel from the night of the 01.08 - 02.08.2021. First of all the location was not as expected, it was located in the middle of the industrial area. The receptionist did not speak any English or German. It were unorganized and the room which I had booked was unavailable. There was no toilet paper in the bathroom and no room numbers on the floor. The room which I was stayed in was occupied by a polish worker, who lived in the hostel. People were knocking at the door multiple times during the evening and a polish man barged in and was sexually harassing me. Additionally I could not sleep because men were talking and yelling outside. I did not feel safe to leave the room during the night.