旅先の様々な魅力を発見したいお客様に、Best Western Plus Hotel Bernは最適です。Best Western Plus Hotel Bernは、ベルンの現地の雰囲気を感じたいお客様にお勧めの施設です。ベルン駅から1km、ベルン空港から17kmと、交通便利な場所にあります。近くにはベルン旧市街やゲレヒティクカイツブルネン、ローズガーデンなどがあり、お気軽に楽しい時間をお過ごしいただけます。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。ベルンの当施設のお客様は、駐車場をご利用いただけます。このホテルの清潔度は非常に高く評価されています。
Kreuz Bern Modern City Hotelはベルンの旧市街にあります。ホテルの近所には、ブンデスハウスなどベルンの最高の場所以外のお店やレストランがたくさんあります。すべてが完璧に到達可能で、最大30分歩くか、単に公共交通機関を利用する(ホテルはバスや路面電車がたくさんあり、4分前後で、ベルン中央駅は10分).ベルンで公共交通機関に無料でアクセスできるベルンチケットも提供されました。朝食はビュッフェスタイルで、選択肢がたくさんあります。部屋は素敵で快適です。客室に関する一面の注意点は、ダブルベッドが2台のシングルベッドが一緒に置かれて構成されているので、少し不快だった点です。ミニプールテーブルとテーブルフットボール付きのプレイルームなど、さまざまな「エンターテイメント」ルームも提供しています。残念ながら部屋はかなり小さく、プレイプールは難しいです。また、プールテーブルが傾いており、プレイが不正確になります。これ以外に、ホテルでは、少しトレーニングをしたい場合は素敵な小さなフィットネスルームも提供しています(もちろん、プロのジムではありませんが、十分です)。フィットネスルームには小さなサウナとシャワーもあります。フィットネスルームからは街のビートゥフィールの景色を望む屋上にもアクセスできます。
Bravo, Top, Sensationell Sehr freundlicher Empfang, tolles und sehr sauberes Zimmer und ein Fantastisches Frühstücksbuffet und ein ebenso sehr freundliches auf Wiedersehen. Einfach Top gewesen, herzlichen Dank an das ganze Team.
HOTEL AMBASSADOR BERN An ideal mix of good location, excellent staff & facilities We chose Hotel Ambassador primarily because it offered free parking service as we were travelling on rent-a-car and didn't have much idea about parking houses in Bern But the hotel turned out to be much better than our expectations. POSITIVES (+) The location is brilliant especially if you're new to the city. Close proximity to the tramp stop and ideally located in a neat, clean neighborhood. (+) I got a message from the hotel one day in advance summarizing all details of the stay and the city. Special thanks to Dominika Motykova who sent this message which really helped me book my free tramp tickets and get ready for the hotel stay (+) The staff and service are very good. Smooth check-in and check-out experience (+) I got a two bedroom option as we were a family of 2 adults and 2 children. This was really awesome as kids were independent and loving their own room (+) Views from the room especially with the barn and cattle side is breathtaking. Highly recommended to go for this view instead of city / old town view (+) Abel at the bar was very friendly and gentle during service hours in the evening. He chit chatted about our country, stay and gave advice on the tourist attractions. NEGATIVES (-) The hotel is slightly outdated in terms of infrastructure with old styled keys for opening doors, slightly old furniture & upholstery. The walls and carpeting inside the hotel is 90s styled. (-) The most painful aspect I experienced was the bed which was of poor quality with the mattress & pillows being really off. I was sleepless on both nights that I stayed here. (-) The pool is not heated and has limited space for people with only 4-5 beds and chairs (-) Access from basement parking to the main hotel is through a ringer which new comers may not know. No clear signage or messaging is written anywhere on how to go inside from the basement. I had to literally drag all the luggage by myself to the lobby for elevator access Overall, based on service / location / neighborhood, the place is Highly Recommended Rating: 8 / 10
I must say, my recent stay at this establishment was tainted by the presence of an employee who seemed determined to mar an otherwise passable experience. Allow me to recount the unfortunate encounter with this particular member of the hotel staff, whose ineptitude and condescension left much to be desired. My ordeal began with the seemingly standard check-in time of 3pm. However, I was forced to entrust my luggage to their ”luggage room” due to this policy. Upon my return for check-in, I made the grievous error of inquiring about my luggage. The receptionist who had taken over displayed an insufferable attitude, insisting that I retrieve my own bags, as if I had been suddenly promoted to the hotel's porter. To make matters worse, I was informed that the air conditioning throughout the entire hotel was non-operational. This announcement was delivered in a manner befitting a stern warden, devoid of any apology or offer of compensation for this inconvenience. It was only after I mustered the audacity to request compensation that she begrudgingly muttered, ”I can offer you free parking,” as if this paltry gesture should suffice. Regrettably, this 'compensation' left much to be desired. When I inquired about the parking fee, which, unsurprisingly, was exorbitant at 18 CHF, I could barely contain my astonishment. At this juncture, the receptionist, dripping with condescension, remarked, ”Yeah, this is Switzerland here,” insinuating that I, a mere Belgian, should be grateful for their overpriced parking, as if it were some sort of privilege. It is worth noting that it is the guests who fund her livelihood, and a modicum of respect should be obligatory. As if this litany of incompetence wasn't enough, when I discovered that my EU plug was incompatible with Swiss electrical outlets, I had no choice but to return to the reception desk. Once again, the indifferent receptionist displayed a complete lack of interest in my predicament. She dismissively informed me that no adapters were available, and the sole adapter they possessed had already been claimed by another guest. Her apathy and unprofessional demeanor were profoundly disheartening. In conclusion, it is my sincere belief that this receptionist's woeful performance reflects poorly on the hotel's overall reputation. She embodies rudeness and ineptitude to such an extent that it is clear she is profoundly unsuited for a career in hospitality. I implore her employers to reconsider her place within the industry; perhaps a career outside of customer interaction, such as working in a factory, would better suit her temperament and capabilities. On a somewhat brighter note, I feel compelled to acknowledge that the other five members of the hotel staff I encountered were, without exception, lovely, warm, and highly professional individuals. It is a tremendous shame that this particular receptionist stood in stark contrast to her colleagues, as she was the sole staff member who appeared to be disinterest