ダブルツリー バイ ヒルトン ピッツバーグ - グリーン ツリー(DoubleTree by Hilton Hotel Pittsburgh - Green Tree)

Check in was easy and service was very friendly. The pool was a little dirty but warm. We weren't given any hand soap, shampoo, or bath soap for the room but had no problem getting it from the front desk when we asked. Overall we were happy with our stay and would definitely stay again.

Nice hospitality from the hotel staff. The front desk is very helpful. I can leave our luggage at the hotel for 3 days. Nice Room, and clean

Отель достойный, много русскоговорящего персонала

早餐很好，環境不錯，值得推薦！

非常好，對客熱情

The customer service in this hotel was terrible. In the middle of the night, our toilet overflowed spilling water onto the floor. I turned off the water, but had to use our towels to clean up the bathroom. Te maintenance man came promptly and fixed the toilet and said that he would notify housekeeping to replace our towels. After contacting the front desk, they stated they would bring our towels to the room, as we could not take showers before an appoin**ent we had. We contacted the front desk many times and they told me they were out of towels. It took nearly three hours to receive towels and we nearly missed our appoin**ent. I will consider other options next time as I frequently travel to Pittsburgh.

Amazing stay, only thing I had an issue with was the prices. I was fine with the prices of the bar drinks l, snacks, waters, juices, but the breakfast buffet really shocked me! Other than that no complaints...

The lady that checked us in was nice. The room we picked was still dirty. So we had to stand in line and check in and try to get everyone that was with us on the same floor again. Very time consuming.. the room we was put in was dirty. The hot tub was broke, it was very cold. Staff was rude when we asked about getting it fixed. Not enough towels, room phone wouldnt call housekeeping for more.. the only thing that worked wqs the check out option on the app. Very disappointed for a hilton hotel.

We were in a room when the heat stopped working in the middle of the night. We went to breakfast to let the front desk know. When we came back it was still cold in the room and the phone in the room didn’t work. Called the front desk with our cell phone and they said “we’ve been trying to get ahold of you.” Bottom line: we had to move rooms and was given $40 food & beverage credit for our inconvenience. They were nice but the heater in the new room was very noisy at times. Oh well. Live and learn.