ハウス スイーツ ガラタ(Haus Suites Galata)

危険な階段 駐車禁止 エレベーターなし 空調が悪い ガラス張りのドア ホテル名板はありません

私たちの滞在にはいくつかの課題がありました。ベッドは壊れていて、ペンキの破片が壁から私たちの服の上に落ち続けていて、とてもうるさかったです（隣のレストランでは一晩中絶え間なく大音量の音楽が流れ、廊下にいる人々は夜中ずっと歩いていました）。広告とは裏腹に、ドアは決して防音ではなく、1階にあるため、誰もが重い荷物を持って曲がりくねった階段を上って行かなければなりませんでした（それ自体が安全上の危険です）。さらに、窓のすぐ外には街灯が目の高さにあり、一晩中点灯していました。窓枠を完全に覆っていないカーテンが1枚だけあり、遮光ではありませんでした。騒音と光の間では、一晩に数時間以上不安な睡眠を取ることは不可能でした。また、私たちの滞在中（3泊）、部屋は一度も掃除されず、バスアメニティも提供されていませんでした。 このことをフロントデスクに何度も伝えましたが、彼らは同情的ではありましたが、状況を解決するために実際にできることは何もなく、残念でした。このため、私はそこに再び滞在することはありません。

The people who were at the desk were so helpful I can't say enough about how nice they were there's no elevator, a small spiral staircase, but takes you up to all the rooms I was on the 6th floor. So, as you can imagine, caring suitcases up a spiral staircase was a challenge. However, the man at the desk helped me. He didn't want a tip said this was his job

We booked this via AirBnb but we had a payment glitch. We were able to contact them right away and they are quite good in communication. We got to the Suite quite late night due to our flight arrival, but they were still able to accommodate us. The manager and the receptionist speaks good English compared to most Turkish so it’s easier to communicate. The Suite is located in sketchy street but near in Galata Tower. The street can get busy in the morning so it’s a disturbing waking up. Also the room has a bad noise insulation so you can hear anyone outside the room. The room is small but stylish. But the floor is cracked, they tried to cover it with a mat but you can still see and feel it. The stairs is too narrowed and it’s not advisable for those who have big luggages. The cleaning lady stressed us out during check-out time. The wifi is acceptable though. Overall, it’s good for a one night stay, but we will never go back.

Great place and location!

Great customer service!

hotel, karşılama, ilgilenme, temizlik açısından ***et güzeldi. tam bir fiyat performans hoteli, sadece dinlenmek istiyorsanız bence ilk tercihiniz burası olmalıdır.