This hotel stands proud near the lighthouse in beautiful Biarritz. We expected great things , not put off at all by the position of the hotel as we are fit and well and enjoyed the walk into town and back . We did not like our first room which was very small . To be honest I think if I was critical the hotel could do much better on their website explaining the room set up . We like a king bed which we got , but there was not enough storage space and no walking around space at all . Reception dealt with our request well and my husband checked the room an ocean suite which was lovely but after we got unpacked I realised the room was huge but the bed was a normal double . My hubby at this point refused to move again so we put up with it for the 4 days . We did pay for the upgrade . I like a hotel that explains what you get . Eg cosy room Etc which was what our first room certainly was . On to better things . The staff first and foremost were fabulous very cheery and helpful . The pool was gorgeous and we enjoyed a few hours every afternoon sitting out . Breakfast was good but not great . Would have loved a fresh cooking station for omelettes fresh eggs .. no variety the exact same every day and where were the glorious French baguettes and croissants. None in sight except tiny croissants that to be honest were not that great . We had one dinner In Frenchie restaurant which was absolutely fabulous best of stay . Finally to end the hotel is good overall but I thought it lacked a bit of atmosphere. It was quiet, piano player one night but not enough for us to stay in more than the one night . It’s a shame . Biarritz is amazing just can’t quite decide if I would stay in the Regina again.
The good: It is clean. The mattress is comfortable. The TV and WiFi work. The airport is very close. The bad: The hotel is showing its age. It is more of a motel than a hotel. There is no elevator. The outdoor walkways and spiral staircases are not well-lit. The rooms are very small. The pillows are bad. No bar soap is provided, but there are soap dispensers on the wall in the bathroom, by the sink and in the bathtub. There are no washcloths, however. How does one use liquid soap with no washcloth? The ugly: The toilet. Probably not a big issue if you are alone in the room, but if there is a second person, be aware that the toilet tank requires a minimum of ten minutes to refill between flushes. When asked about it, the employees at the reception desk acknowledged this was an issue in all rooms. We would definitely look for a different option next time we have to fly out of Biarritz.
We arrived Hotel Le Biarritz in the middle of the night, desperate to get a room for the night for 2 adults and 3 kids, due to our originally booked apartment hotel next door gave us cardkeys that were not activated upon arrival. The reception was closed and the telephone number in case of ”emergency” was turned off after midnight. We were warmly welcomed by a very nice man, unfortunately I do not remember his name. We got 2 rooms with a very good discount and the 3rd room for free. The children were hungry, so we asked if we could buy some snacks. He offered us pancakes. He went to the kitchen and came out with a trey full of pancakes, yoghurts, and 3 different sorts of cakes and water. He also asked if we wanted breakfast in the morning, but we were not sure we would make it in time, so he told us we can have the breakfast for free. We also had access to the pool the day after. Unfortunately we didn't have time to try it. Our rooms were small, but nice and clean. (I see from the pictures on their website that they have bigger rooms with balcony). In the morning we got breakfast while the kids were still sleeping. We then got a little basket we could bring to the room with full of croissants for the kids. If it wasn't for the already paid apartment hotel, we would have stayed in hotel Le Biarritz for the rest of our stay in Biarritz. We have never ever experienced such a nice welcoming and service in any other hotel we have stayed at before and strongly recommend this hotel for the service and location. It is located near the beach, 5 min walk. 10 min walk to the grocery store and other nice restaurant. The bus stop is also located right outside the hotel. You can also walk all the way to the city on a sidewalk right by the beach. We would definitively one back to hotel Le Biarritz.
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I just enjoyed four nights at this wonderful hotel and would recommend it to anyone and everyone! All of the staff are absolutely charming and extremely helpful and attentive and very good listeners. They have mastered their craft and this really made all the difference. Food, coffee, pastries, and breakfast Were thoughtfully prepared with the best ingredients. I especially liked the coffee. The bed, pillows, and linen I found luxurious! The room had everything I needed to be comfortable and the thermostat for heat was easy to figure out as well. They really make it so easy for you to enjoy yourself. The bathroom was very large and had everything I needed, including a hairdryer for me traveling solo. A bit of advice, if you find yourself eating a lot at breakfast and then again at lunch and don’t want to go out for dinner, I used Uber eats and it was extremely straightforward and easy. Nice to have an option. There is a wonderful restaurant just down the street. However, all the restaurants I tried in the neighborhood were both extremely delicious and well priced. The location of this hotel could not be better. It was just a short walk down to the ocean with many shops on the way which I did several times a day. I researched a lot of hotels before booking and I’m so glad that my instincts were correct.
DDUNCANSAberdeenGreat central location for our 4 night stay. Staff helpful on arrival and checkout. 4th floor seaview one bedroom apartment was perfect for us or a family with bunkbeds for children - basic but clean and all that was needed with it being a city break would definitely use again if returning to Biarritz. Pool was an added bonus plenty sunbeds and brollies though still early season.
ゲゲストThe hotel is close to the ocean and the centre. However, I would rate it as a two-star hotel. There is no minibar in the rooms. There is an extra charge for parking. The attitude varies from kindness to unkindness. The breakfast is quite skimpy and the coffee machines don't work. Also, the fruit on display is of poor quality. The apples are even rotten. The price for this hotel is quite inadequate.
I love this hotel, i unfortunately booked the wrong day and arrived a week early, Amandine did everything possible to help and change it, so we had somewhere to stay. The hotel is beautiful and fantastic location. We opted for the bigger room with balcony and sea views-well worth it. Very spacious and comfortable. Amandine is worth her weight in gold, just the welcome you need after a long trip on busy roads in a storm. Thank you...
ゲゲストCampanile Biarritz When transitting France we nearly always choose Campanile. The rooms are basic but comfortable and pretty much the same whichever one you choose. It is an airport stopover so be aware you could be forgiven for thinking you were on the runway but we knew that having stayed here before. For us the benefit of these is that you can always park, and always get a meal and wine in the restaurant in the evening and breakfast, both at additional cost. This was the case here too but we were disappointed to see no buffet offering in the evening. Every other one we have been to offer this. Despite this the meal we had was lovely. The staff were friendly and helped with translating the menu, so thank you! Breakfast is pretty standard in all the ones we’ve been to. Cereal, croissants, toast, pastries, cheese and ham etc. This one cost around €12. The air con did not work in our room but we were OK despite the weather being on the warm side!!
PPatrick ELa chambres est vieille, l hôtel est vieux, on le sait. Mais malgré ça c est propre. Rien à redire de notre chambre. Le personnel est très gentil à accueil. Nous avons pris trois matins dessuite le petit déjeuner sur place, on s est régalé. Pain frais, croissant, jus d orange de qualité..Nous étions très bien!! Et encore merci aux personnes qui nous ont accueilli