Hotel Raj Haveli Heritage [Bikaner]

Good and cooperative staff, but the parking area is not perfect, view from the hotel is little bit messy

Got a smooth check inn. Room was good and clean but they need to work on cleaning of cushion and running they had black spot on it. Overall it was a good experience. Hopefully visiting again.

Location is odd side of bikaner, services is key concern for customers which is very poor. Even hotel policy is not implemented as per indian customs. They charged for water, dental & savings kits also even customer were suggested to hotel staff that can be added while in booking which is common but there management are not to worried to proper listen, communicate & services.

I actually booked rooms in this hotel in December 2020 to accommodate guests for my brother’s wedding (been sometime, couldn’t write the review earlier, hence now posting it). The rooms are not that great, and specifically to point out the front office people are very rude, especially Bilal. They don’t trust their guests and demand money before any service rather than at the time of check out. Absolutely not customer friendly. Highly disappointed.

Hospitality is good rooms are good, quality of food is also fine. They have keep better quality tea and coffee pouches and have some arrangements for moving out of hotel either by three wheeler or car taxi. Mobility with in the city without vehicular connections is the biggest hurdle for this property

Value for money. Front office staff is very coperative. Clean room n bathroom. Hotel away from trafiic pollution. Good for family business and leisure stay