エクステンデット ステイ アメリカ スイーツ ビリングス ウエスト エンド(Extended Stay America Suites - Billings - West End)

The location and staff were great but their pictures of the hotel are very misleading. The room needed repairs/updating, did not look like online at all. It also wasn’t the cleanest but by far not the worse. We expected a traditional complimentary breakfast not their come and go of just muffins and instant oa**eal. I think their listing is very misleading over all.

Every sink and bath backed up. There was **** reminants on my bed spread. Even the little soap was literally smashed to pieces. We checked in late and the staff didn’t turn on the little furnace thing in our room it was freezing for most of the night because of this. The floors in the lobby and elevator looked like they hadn’t been washed since Chris**as. Their continental breakfast is a decanter of coffee and a packaged muffin.

Only thing when you stay more then one night you have to go get key card every day thats kind of a pain in the ass

This was convenient and accessible for a one night stay due to a medical procedure. Room was a nice size and the kitchen seemed very good. Bathroom was adequate, though water doesn’t get very warm in the tub. Would stay here again.

On ******* breakfast was listed as free breakfast. When we arrived we inquired as to breakfast in the morning and were advised that it was a grab and go and that they have been having supply problems. So maybe no breakfast. Very disappointed with this!! Didn't see any grab and go bags when we left. So we didn't even inquire. Think you should be a little more descriptive of what kind of breakfast is being provided.

Staff was friendly, room was clean with more amenities than a standard room somewhere else at half the price. Kitchenette, sink, and 3/4 sized refrigerator and freezer.

Needed hotter water for shower. Room was clean . Breakfast was a muffin, instant oa**eal, Coffee or hot tea.

For the price it was one of the best hotels I've stayed at and very clean and spacious

Hotel public area were dirty. Room was ok. Breakfast is packaged muffins and coffee.