The room was lovely, all the essentials and even extras, very comfortable room, however, my husband and I are both physically disabled, he is a disabled veteran and we checked in on veterans day, there was no handicapped parking, the only parking available was all in the rear of the building, we can't walk that far easily, we had to check in and out by entering thru the front entrance, and drive around and go to and from our vehicle thru a rear entrance with room key where our room was in the back, when I went in thru front entrance in morning they asked rudely ”Can we help you?” I said no and went to get my husband a cup of coffee from the 'complimentary breakfast,' they were excessively rude and called multiple workers over to stare at me and my service dog. I was very insulted and terrified. My husband and I will never stay at this companies' hotels again. We would have stayed another night, but not after the way we were treated, we checked out a day early.
とても良い
98レビュー