The hotel is amazing
We have encountered a payment issue with their hotel supplier ( hotel beds ) however Trip staff helped to solve the matter promptly .
2024年に改装されたLeonardo Royal Hotel Birminghamは、ビジネスでもレジャーでも、バーミンガムでの快適な滞在をご提供いたします。当施設はバーミンガム・ニューストリート駅から1km、バーミンガム空港から15kmと、立地に優れています。付近にはODEON Birmingham New Streetやブリンドレイ・プレイス、ヴィクトリア・スクエアなどがあり、バーミンガムの観光に非常に便利な立地です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。バーミンガムの当施設のお客様は、駐車場をご利用いただけます。このホテルの清潔度は高いと評判です。ご家族連れのお客様に、このホテルは常に高評価をいただいております。
JJames2024.12.05
Excellent rooms, helpful staff and overall very pleasant experience
Great location. Close to the megabus drop off. Bed was comfortable and room was spacious. Warm atmosphere in the hotel. Birmingham is my least fav city but the hotel made a difference to my experience there.
Amazing customer service from Christina allowing an early check in.
Room clean and tidy and bottles of still/sparkling water in the fridge.
Was slightly loud banging doors about 1-3am from late revellers but nothing too bad.
Breakfast delicious- fresh homemade waffle and omelettes
Drink prices very reasonable priced
ゲゲストLocation of the hotel was excellent. Parking is £13 for the night on site. Room was clean. The aircon did not work and it’s was so got my partner almost fainted. I called up the manager who came along with the housekeeping. The housekeeping tried to say oh it’s motion sensored and you got to wait 30 minutes or so to come on. I’m standing there looking at her like say what again?! I explained to her nobody has time to wait around for the air con to come on for that long like tia 1994! Even the manager stood there who agreed it was hot. All our food had gone cold. And eventually 30 mins later they moved us to the room next door and from the word go it was so much cooler and the air con was working.. wait for it.. without anybody being there for the “motion a/c” to work. They didn’t do anything about the food that went cold, the inconvenience. Manager did offer to get us drinks but we don’t drink so pointless. He offered to reimburse £13 for parking again not worth it. Overall it was a poor experience but slightly made up for it when we moved room. This is not really the marriot experience and we made the mistake not to use the usual aloft hotel east side who are always 5/5!
MMike LutzA very pleasant stay in a clean room with decent amenities. The bed was comfy and I didn’t hear noise from other guests, it was good to have blackout blinds too. The location was perfect for my conference and walking distance to the city centre (about 15 mins). The breakfast is decent and there are snacks and drinks available as well.
匿匿名ユーザーIf you want to use the hot water, you need to turn on the boost button by the boiler 20 minutes before you want to use it. Apartment was great for 1-2 nights, but it was lacking in some facilities - the TV wasn't properly connected to the Internet so couldn't use iPlayer or Netflix on the TV. There was no baking tray or roasting tray to be able to use the oven. The grill pan was filthy. The cups had to all be washed again. The dishwasher worked great and so did the fridge/freezer. Nice amenities in terms of sofa, placemats, teapot. Only four teabags for two people for three days. Reception is not open on Saturday or Sunday. There is no one site, they do have books and dvds to borrow at reception, but no one is there at the weekend. It was in a great location. Would stay again. Lightbulbs needed changing in the bedroom in the lamps as they kept flickering. There was also a lightbulb that stopped working in the kitchen. Only one plastic cup given in bathroom. But absolutely perfect location for the price. Although, be warned the bedrooms are not sound proof, please bring earplugs as there is a lot of noise outdoors.
NNSEJOKERBetter than expected from reading reviews did the job for a one night stay, room was decent size, bathroom was immaculate but towels were dirty in circle spots and no milk for the tea and coffee and TV was in an awkward position on the side wall but overall an ok stay would do again if needed