バーミンガムのサットン・パークホテル

私たちはここに何度も滞在しました。スタッフは普遍的にフレンドリーで親切です。カルメンはこの特別な滞在で私たちを助け、素敵で歓迎されました。部屋はとても清潔で効率的です。彼らはウェブサイトで正確に提示されています。バーミンガムニューストリートからほんの数歩でとても便利です。

In general, this hotel was worth booking. The staffs there were very kind and helpful. The foods served in breakfast were so far so good. The family room was tidy but could be a much better for the general hygiene condition. In view of the price for the room, it worth for a family to have a short stay in here

We booked this hotel last minute after having to make changes to our trip to the NEC. Not fancying a glamping pod, we booked a room and were allocated the honeymoon suite. The hotel was very clean throughout and you could smell the cleaning products as soon as you walked in, indicating the cleaners had been in doing a thorough job. Staff were lovely and friendly and let us check in an hour early as the room was ready when we arrived at 2pm. Free parking is provided and I could see my car from the window of our room. The location is good and site was nice and quiet, despite having an events centre next door. There isn’t much within walking distance however there’s a bar and restaurant on site to cater for your needs. There’s also free wifi however our mobile signals were absolutely fine so we had no reason to make use of it on this occasion. Jacuzzi in the room was a nice touch and big enough to fit two people in. Was delighted to find out that a complimentary breakfast was included the following morning, and not too early either, starting at 9am. Sunday check out at 11am was ideal without us having to rush. As pleasant as the hotel is, it needs a fair bit of work. It’s very dated and tired looking. It’s creaky and old and is in need of a bit of a restoration, more than just a lick of paint here and there. The walls are paper thin, as I was lying in bed I could hear the person in the next room using the toilet - I won’t get graphic but let me just say I could hear everything as though I was in the room with them. One of the windows in our room wouldn’t shut at all, which wasn’t a massive issue as the weather wasn’t too bad, but during colder months this would’ve been impossible to sleep through. The old wooden frames were warped and you couldn’t even put it on the latch as the metal lever had snapped. There was no hot water for the shower so we were forced to take a cool shower. Not the end of the world but a bit inconvenient. My wife also pointed out that there was nowhere for her to get ready and do her makeup. The room is more than big enough to fit a dressing table in and this would’ve saved her sitting on the floor in front of the mirror to do her hair and makeup. It’s also pricey compared to local competitors. Breakfast was okay but lacking a few basics - no hash brown or black pudding. It would also benefit from a variety of options such as fresh fruit and yogurt. On the whole it was a nice experience but I’d only stay here again if I couldn’t get in anywhere else OR if it was modernised and updated throughout.

ホテルの場所は大丈夫で、駅やアトラクションへの近くのリンクが良かったです。ホテルには自動販売機以外に食べ物や飲み物はありませんが、Sainsburyの地元の向かいにあります。ベッドは快適で、部屋の温度は制御されました。テレビは非常に小さく、ベッドに横になって見るのがぎこちない位置でした。ディスペンサーにはハンドソープがなく、トイレ/シンクエリアから漏れがありました。

I stopped here one night with friends for my birthday. The hotel is easy to get to, and the location is excellent as it’s located on Broad Street, near Brindley Place which hosts a wide range of bars and pubs. So if you’re visiting Birmingham to have a drunken, night out or a special occasion then this hotel is perfect. There’s also parking on site behind the hotel which is very handy, unfortunately the car park isn’t discounted for guests stopping in the hotel. After waiting in a small queue, we attempted to check in at 14:30 (half hour earlier than check in ‘opens’) we were told the room wasn’t ready. Which wasn’t an issue as they had luggage storage available. We can back to check in at 16:00 and the queue was horrendous. I’ve never seen a queue as big as this to check in for a hotel before. We waited for 20 minutes until we checked in. The room was spacious, clean and well equipped. Although there were coffee cups left behind the curtains upon entry. The bathroom was very modern and had a walk in shower. The beds were unbelievably comfy and had plug sockets by the side of the bed which is a massive plus as not every hotel has this. Luckily, it was a quicker process checking out as you can just pop your keys in the ‘express checkout box’. Overall, a comfortable night stay in the heart of Birmingham, unfortunately the check in was horrific.

このホリデイインエクスプレスでの素晴らしい経験!私たちが入った瞬間から、私たちはいつも笑顔で喜んで助けるだけの陽気なスタッフで歓迎されました。ホテルはとてもきれいです!明らかにカーペットにはいくつかのマークがありますが、それらを削除しようとするのに多くの努力をしたことがわかります。私たちの部屋はとてもきれいでした。ベッドリネンは純粋な白で、タオルはほとんど新しく、とても清潔でふわふわでした。(唯一の欠点は部屋のドアです)すべての部屋には火のドアを持たなければならないので、ドアを閉めるたびに少しストレスがあります!朝、正午、夜はドアを閉める以外に選択肢はありません(私が報告した131号室)朝食はあなたが必要とするすべてであり、すべての人々を収容するためのさまざまなオプションでした。私はCoeliacで、GFシリアルとGFパンをキッチンで別々にトーストし、テーブルに明らかにクロス汚染問題を軽減するために接着フィルムで覆われました。私の唯一の批判は、一日を通して食べ物を注文するのにどれくらいの時間がかかるかということです。これはしばらくかかり、バーからサービスを提供するスタッフの可用性を減らすことができますが、大きなものではありません。間違いなくこの場所をお勧めし、優れた管理によって明らかに導かれたこのような素晴らしい顧客サービスのスタッフを高く評価します。

Wonderful host ! Staff were extremely polite Special kudos to Emma, Princess, Mia, Justin 👏👏👏 Hassle free check-in, friendly people . Rooms are well maintained and cleaned Free parking Bar and Restaurent available , available till late night.

到着する前に数日間私のバッグを世話して、事前に親切なスタッフと楽しい滞在をしてください。いくつかのファーストフードジョイントと高速道路に近く。また、犬を歩くための草の多いエリアもあります。ただ一つ - ホテルのシステムで車を登録してください。私は400マイルを運転し、駐車場システムを知りませんでした(わかりました、私はスコットランドの遠隔地に住んでいますが、駐車場は有料ではありません)。スタッフはそれについても言及したことがありませんが、飲み物の提供とゲストの登録の間にはちょっと忙しかったです。私は100ポンドの請求書を手に入れましたが、私は感銘を受けませんでした(私が建物に住んでいることを確認したにもかかわらず、訴えの後、私は20ポンドに減額されました)。

朝食は典型的なイングリッシュブレックファーストです。 ４日間食べたらもう我慢できません。中華料理を30分見つけて17:00から23:00まで開店しました。遊び場は5時に閉まり、6時から8時まで明るくて明るい組織の子供たちが一緒にゲームをします。天気が悪いと室内が変わります。図3図4は中華料理にはあまりにも重要です！通常は3日間滞在すれば十分です。私は4泊しましたが、もう少し気分がいいです！初めてはなじみがない！私が来てから、それがまだ中国の大きな遊び場であることに気づきました。

Every member of the Hilton Team we met during our stay were fabulous- receptionist, bar staff, executive lounge team, Brightsmith Restaurant, house keeping, breakfast, concierge - all keen to help, have a pleasant chat and a laugh- yet continue to work and remain professional - very tuned in to guests and the guest experience. A credit to themselves and the hotel. Our room was exceptionally clean and I have to say the bed and pillows were the best I have ever slept in, amazing. The hotel was busy which added to the atmosphere and buzz. Yet the bedrooms were really quiet. In my opinion The Metropole has the edge over other hotels. We stayed here a few years ago and it still has that 'plush' appeal, it is a treat to stay here - it was like coming home and we intend not leave it so long before we return again. Thank you all.