ホテル オリッツォ バイ ピエール & バカンス(Hotel Horitzo by Pierre & Vacances)

I can understand that personal items such as toothpaste and toothbrush are not provided, but you are a four-star hotel and you don't even provide slippers. There is a smell in the room. There are no other facilities except the bed and two chairs. There is also a TV that cannot be connected. There is no toiletries in the bathroom. There are only two bottles of shower gel and shampoo that have been used by many people. It doesn't feel like a four-star hotel at all, but an old one-star hotel. And when I ordered it, it showed a sea view room, but when I arrived at the hotel, I was told that there was a system error in the room inside. It was really a bad experience.

Хорошее расположение, за спа попросили доплатить, это неожиданно, впервые такое.

Buena ubicación del hotel,las vistas increíbles, el personal amable, el desayuno muy rico, nos ha encantado, volvemos sin duda😍

El servicio genial, la ubicación muy bien delante de la playa, las instalaciones normales, el buffet desayuno muy bueno

I loved the view and it is right on beach front. Stuff was lovely and attentive. Breakfast was tasty, lots of choices. Room was spacious. Only one negative when we got to the room we found that our aircon had a leak and build up of mould. But as soon as we notified reception stuff they send someone out to sort it out. So in the end we really enjoyed our stay

This was not a 4 star hotel experience. Hotel hallway wall papers were ripped and peeling off the wall. It appears they have a roof leak and wall paper was coming off. Hallways were completely dark and one had to walk a long way before lights went on. ******* confirmation indicated 3pm check-out but we were told by hotel we had to checkout by 12 noon. On the positive side, beach directly in front was nice and buffet breakfast was good.

We had a pleasant check in but then reported ( to a different front desk staff) that our a/c was not blowing cold air. She offered no help or alternative room. After a hot and uncomfortable night we had to check out a day early which was no refundable because of the hot conditions in our room and the front desk showed no concern and offered no solution or alternative ( though the hotel was not fully booked). Very poor customer service.

Hotel location was excellent with spotless rooms cleaned every day, staff was very friendly, breakfast has everything you wanted Highly recommended!!!!!

Helpful, friendly staff, great breakfast, best bathroom shower I've ever found in a hotel