Nice hotel in the middle of dirt. The room was clean, breakfast has a nice choice and very good. Staff was a little weird but nice. English was spoken by all but the maids. The loss of a star is because they let outsiders come in to use the pool. During the day there were families and it got crowded at times. I never used the pool because of this and I booked/paid to have one. I would have given it 2 less stars for the area and I wont be back but that's not the hotels fault. Town is dirty. Streets are sand and dust, open air restaurants were filthy, and somehow I got food poisoning. We were supposed to stay 11 nights but we left in 5 and lost all that money. It was a wreck.
I believe that me staying at HOTEL BOCAS DEL TORO for the 14th time in 12 years speaks for itself. But, there is much to say about my second home away from the USA. This year I stayed 9 1/2 weeks. I have a lovely room that has a balcony over the beautiful ocean. When I arrive they always have very special things for me in my room that truly make it feel like home. The hotel provides a delicious breakfast with your reservation, with many options. You will not find better staff, Yaci, Deni, Maria, and Illiana, and the owner, Carla than at my hotel. They truly are my family. They will go the extra mile to help you in any way they can. I have been ill while staying, and they will make sure I have special medications, and make me soup, and ginger tea. Just like being at home!! The hotel is very charming with only 11 rooms, and have many options for how many guests are able to stay in a room. Without a doubt this is the finest hotel in all of Bocas, and centrally located at the heart of the village for restaurants, shops etc. As an added note, Bocas that has been written up by Conde Nast Traveler twice in 10 years, including National Geographic, which speaks volumes.