We loved getting the 2 bedroom suite. Lots of room for everybody with the living area, kitchen and 3 televisions. Hot breakfast was nice, and we were able to park very close to our vehicle. LSU band was staying there, and we never heard a peep. We also felt that it was a safe location to stay.
This place was terrible. The customer service was a disgrace to Marriot Hotels in general. The room smell very bad. The chemical used to clean the room was overpowering and potent. We couldn’t stay there. After checking in, we had to leave if we want to stay healthy. If you are a Marriott Elite member, do not waste your money staying at this horrible hotel. They will treat you like a nobody. Take your business elsewhere where you will be appreciated. This Residence Inn doesn’t care about people or their well being. We’ve been Marriot Bonvoy Reward members for over 18yrs. This was the worst treatment we’ve ever received from any Marriott hotels. Marriott Hotels Management needs to either REMOVE their name from this property or Investigate the people running this place.
It was a good hotel to stay for a night while I was in town. I was able to check in early, which was super awesome and the hotel staff who checked me in was very friendly. My room seems a little outdated but there was nothing wrong with it and it was clean. The only thing I did not like was the lighting in the bathroom as it was a very yellow light. The location was pretty good too as I was able to walk to the restaurants on the Boardwalk.
Excellent place to stop . Very near the freeways . I needed an accessible room and mine was great . The tub had a bath seat that folded down so if you needed it ( I did ) you could use it but if you didn’t, then it was not in your way . The bed was comfortable and the staff great
ゲゲストUpon arrival when we went to room. Toilet was not clean. We did complain the next day and it was taken care of. Also daily cleaning as well as towels were not done. I was advised that we needed to notify them and I feel like for over 200.00 a night this should be a given Even though we did notify them the next day it was also not done. Stains on chairs and doesn't look like it is maintained. Bathrooms should have bars to hold onto while showering and shower surface did not have antifall on the bottom. Very dangerous for seniors. Power went out on our last night due to storms. No generators !! I understand that losing power is not their fault but I cant understand why they don't have generators. This is not what I expected from a Hilton !