バッテリー ワーフ ホテル ボストン ウォーターフロント(Battery Wharf Hotel, Boston Waterfront)

Great location on the Wharf and very clean, spacious rooms. The two issues: 1) the service at the front desk and with the valet is quite poor, and 2) the amenities are becoming outdated. The spa (Exhale) is nice, but hotel guests need to pay $60 for a pass to use the sauna and steam. It is not included in the room rate.

這家酒店坐落於波士頓安全性最好的區域，臨海，景觀也不錯！但是，設施相對比較老舊，服務真是一言難盡，感覺好幾個前台都弄不靈清辦事馬虎；明明已經全額預付，並反覆告知的情況下，兩次刷走房費，要不是信用卡有即時短訊，都會糊裡糊塗的混過去，真是服了，做錯了也毫無歉意，充分感受了這讓人抓狂的隨意和散漫，服務差評！

非常好好👌

While the property was spacious, the walls were thin and a noisy couple was given a room right next to ours in a hotel was had many other unoccupied rooms. Also, the mattress in the room was definitely not of the quality we would have expected. Also paying $55 for valet parking was frustrating.

Life long Boston resident- first time in this hotel and area. Pleasantly surprised- area is clean, gentrified, convenient to Northend dining and downtown shopping, hotel is clean, nice and great customer service.

The quality of the room was not great, stains on carpet, toilet paper holder falling off the wall, just not what one would expect at a hotel this expensive. Also I called to have flowers delivered to the room and requested the staff not call my girlfriend, but they did anyways asking her questions about them because of lack of communication between their staff. Probably wouldn’t stay here again.

Great stay! It’s a nice and quiet spot and yet still in the center of Boston. It’s an easy walk into the heart of the North End. Great service and views from the waterfront rooms.

A quiet retreat located just past the North End on the water. The staff were all driven, polite, and welcoming and all the facilities were clean, although the room did not have a kitchen or more importantly a refrigerator meaning we could not take leftovers and had to eat out which for our short stay worked out just fine but certainly something to note for longer stays.

When I checked in the room was dirty dust on the counters and chocolate wrappers on the floor. The carpet mad missing patches with nails sticking out of them. The elevator buttons have to be pushed in very hard in order to have a chance at them functioning properly.When I addressed the problem with staff they were able to come and resolve the issues and provide a discount but it does not change the fact that the hotel is in poor condition. The spa connected with the hotel is a fantastic experience and I highly recommend going to the spa.