ヒルトン プロムナード アット ブランソン ランディング(Hilton Promenade at Branson Landing)

Property great!! Didn’t have my reservation said *******. Had cancelled me !!! What is going on I didn’t Cancel

Constuction started everyday at 7. very loud Fountain wasn't working. Understandable False fire alarm. Got locked out of room for a couple hours because of door locks.

Overall I liked the room. The tub was amazing, the shower was great. However one towel per person is not enough and we could have used a blanket. Housekeeping knocked twice before check out time and weren't provided a do not disturb sign. Also parking was an additional $15. I would stay here again.

Pool and hot tub closed Main reason we stayed there Was very disappointed Didn’t know had pay park

Parking shouldnt be an extra expense. When booking an overnight stay parking should be included.

My husband and I spent two nights at the Hilton Promenade. When we arrived, our first room was a handicapped equipped room. The shower was not going to work for us, so we requested a room change. The front desk receptionist was very accommodating and quickly switched us to another room with a roomier shower. The room was spacious and very clean. We love the proximity to the shops and restaurants. The lobby was decorated for Christmas and very pretty. Looking forward to our next stay at the Hilton Promenade.

Room was not very clean, when you pay $500 for a hotel room.. you expect it to be clean. Our countertop was sticky, there were hairs in the shower, there was leftover stuff from the last person, the extra linens were still dirty next to the washer. Definitely was disappointed with the cleanliness and I typically do not leave reviews, especially negative. I wish I would have taken pictures.

The room was fine but outside the building on the landing was a loud playlist of songs being broadcast every half hour till after 9:00 p m. I should have requested a different room.

We stayed here 5 years ago and remembered it being quite nice but we were sorely disappointed. While the staff was friendly and helpful during check in, the rest of our stay was pretty bad. The rooms are in terrible condition; carpet peeling up, electric receptacles loose and not seeming to be fully anchored, the pillows were all terrible and the room was not as clean as it should be. I actually found someone’s broken nail on the floor. You don’t get stay over housekeeping service unless you schedule in advance which is a pain. So, we didn’t have coffee supplies, glassware, towels, etc refilled. Other guests are actually setting their trash out in the hallway now in lieu of leaving it in their rooms. Disgusting. The TVs are not smart TVs and there’s no way to connect a Roku so viewing options are very limited. Oh, and the noice…. Holy cow is it loud. The Landing played their music (very loud) until 10pm! Never again!