Front desk was super inviting and informative, hotel was clean and big for what I think is cheap compared to what else was available in town. Breakfast was good, lots of parking too easy to load and unload
The Dilworth Inn is an older hotel and our room appeared dated. The fixtures and fittings were old fashioned and the carpet was well worn. Having said that, it was clean and comfortable. Everything worked and there was a modern TV. There is a pool but it was unavailable during our stay.
The hotel is a long way from downtown Kelowna and the lake front. It isn't really walkable and car parking can be expensive downtime. We paid $25.60 for 3 hours near the Japanese garden...ouch!
There was plenty of choice for breakfast but all cutlery and crockery, mugs and glasses were disposable, which seemed very wasteful. Maybe that's how they are able to offer attractive room rates.
All in all, not a bad choice for people on a budget.
We had a wonderful stay! Very quiet location and we especially enjoyed the lower level room opening into the beautiful grassy courtyard area. A short walk to the pool and hot tub! And the breakfast was simply delightful. All the staff were friendly and we would like to commend the fine, professional and helpful staff at the front desk - always a smile that made the day bright! Thanks so much!
Hotel is newer so feels fresh and clean. Our room and bedding had a bit of a stale smell, I asked to have the pillows swapped after the first night as I immediately noticed the “greasy” smell when I went to bed. Although they exchanged the pillows, the second set was no better so I sprayed them with some aromatherapy I happened to have on hand.
Overall nice hotel, front desk staff could be more friendly and professional, but not a big problem.