モントルーの朝食付きホテル

グランドホテル·スージー·マジェスティックで素晴らしい体験をしました。駅から通りの向かいにあります。チェックインは申し分なく、早くチェックインできました。ジュネーブ湖を見下ろすバルコニー付きの部屋がありました。私たちはいくつかのスタッフに行きたい場所と方向への援助を求めました、そして彼らは私たちに知識と助けを与えました。私たちが行きたい場所を伝えようとしたとき、彼らは私たちを急いで感じさせませんでした。ベッドはとても快適で、部屋は広かったです。バーやレストランは忙しかったが、少し値段が高かったのでそこで食事をしませんでした。私たちは隣のFleur des Painsで朝食をとりました。また絶対にここに泊まるつもりです。

短所: エアコンが無く、換気が悪い。暑い夏に泊まるのはお勧めできません。気温のせいでよく眠れません。ホテルは通りの近くにあるので、窓を開けると音がします。しかし、窓を閉めているととても暑いです。 長所: 部屋は広く、フロントの対応も親切です。朝食は美味しいです。あらゆる場所や観光スポットに近いです! バス停はホテルのすぐ近くにあり、どこへでも行くことができます。

Hi I just wanted to express some concerns. We are currently staying in the hotel. Unfortunately we had more than one terrible experience with the food and beverage department. First this morning with the room service order. We order the night before for one person continental adding a omelette to the order and we got charged for 2 full continental and the order were missing items like the milk for the corn flakes. We never complain so we let it pass. But after an amazing day in town we came back to see the sunset in the outside area first the restaurant host sent me to the bar area. Then the bar server/ attendant told me that they were not serving anymore in the patio because it was going to rain. I understand and I ask if I could order inside and pay and then drink it outside. I got another NO this time in a super rude manner. I ask were is the door to go to the patio I just wanted to see the sunset. 2 hours later and not even a drop of water I decided to write this. Is very sad that this happens in a place like this. The rooms are not cheap or anything really we expected at least a little bit of more decency from the team members. Honestly the only department in the hotel that was nice was front desk. Still our tray from this morning still out at 2:38 am right now. We understand when a place is understaffed or may have other issues but the guest doesn’t have to pay for the issues in house or worst having to deal with extra rude employees because they don’t know the difference between service and hospitality. Not that we got any service either. We are traveling trough europe on our honeymoon and this is definitely very sad and disappointing.

ファミリールームを予約しましたが、とても広くてとても快適でした。ホテルは古さを感じますが、設備はよく整備されており、使用には問題ありません。場所はモントルーの外れにありますが、街はそれほど大きくないので、交通はとても便利です。玄関口には201番のバスがあり、城や町の中心部へのアクセスに便利です。フロントで交通カードをお渡しします。カードをどこにでも持っていけます。カードを使用すると50％の割引も受けられます。城に行くとき、それはとても良いことです。 （唯一の不満は、チェックインが道路向かいの五つ星ホテルになること。そのホテルの系列ホテルに相当します）

これは私たちが今までに泊まった中で最も広々とした部屋の一つで、湖を見下ろすバルコニーがあります。それは多くの点で「アンティーク」ですが、魅力的で快適です。ダイニングと共通のエリアはゴージャスです。スタッフはとてもフレンドリーで、観光計画を手伝ってくれました。それは******(クイーンスタジオ)のすぐ隣にあり、とても簡単で(そして美しい)チロン城に着くには湖沿いを歩いて20分。駅から2ブロックほどで、銀行や数軒のレストランや店舗にも近くて便利です。

ホテルは非常に便利な場所にあり、素晴らしい景色を眺めることができます。電気自動車の充電も可能な便利な駐車場。とてもフレンドリーで親切なスタッフ。完璧な清潔さ。 30 スイスフランのコンチネンタル式朝食の代わりに、15 スイスフランで甘いもののみのビュッフェ式朝食を選択できるのは素晴らしいことです。建物には老朽化の兆候が見られますが、いずれにせよ、もしまた戻ってくることがあれば、喜んでまた泊まりたいと思いますモントルーへ。

The location of The Freddie Mercury Hotel worked well for us. Despite being nearly attached to the Montreux train station, it was set back from the main road and on a quiet street in the centre. Very easy to walk everywhere in Montreux from the hotel. There is underground car parking (EUR25/night and best to request when reserving a room), but the entrance is a bit tight into the car elevator and large cars / vans would have difficulty maneuvering even in the parking garage. The quad room on the 4th floor was very spacious! A large king sized bed, plus two twins, plus a sitting area with two chairs and a small sofa. All felt very clean and like a modern “boutique” style hotel, though the shower room felt slightly too small for 4 people. (The toilet was in a separate room.) We were told there was “no AC but all the rooms are ventilated”, but it stayed cool enough with the metal electronic metal blinds down during the day so we didn’t need the AC. There’s also a desk area along the window…over looking the train tracks. Even number rooms faces the train track and odd number rooms face the lake. The hotel is a new training facility for the nearby hospitality traininig school. Hence, the more reasonable prices in an area where hotel stays can be quite pricey. Despite the “Freddie Mercury” name, it’s really more just some photo history of Freddie on the walls and not much else. Still, the hotel offers a very good value in terms of its quality and main services. Breakfast (EUR18 per adult, EUR9 per child) each morning was served until 10am. Buffet style, nothing fancy, but there was always a good selection of cold meats, cheeses, salads, cereals, yogurt, breads, croissants and whole fresh fruit. Along with hot options of eggs and hashbrowns, plus coffees, juices, and a water refill pump. We had the pleasure of meetimg Mr Zampetti, the hotel manager, and Swift, the front desk manager. Both were very professional and pleasant in sorting out an issue with one of our rooms. We loved the Montreux experience and would definitely stay at the Freddie Mercury hotel the next time we visit…for its quiet yet convenient location, its value for money, and for the courtesy of its staff.

We had a fantastic stay at Hôtel du Grand Lac Excelsior. The first thing that struck us was how helpful and friendly the staff were, nothing was too much trouble for them. The hotel itself was clean, there were areas that possibly could be updated, like the carpets in the corridors, but I'm being picky there really, because it didn't affect our stay, and the overall decoration of the hotel was beautiful. We stayed in a suite and it was perfect for our family of four, it was comfortable, with two bathrooms, a sliding door onto the garden, and it was very cosy. The location is the real drawing point, eating breakfast at a window with views of Lac Léman and mountains was breathtaking, I've never had such a beautiful view when eating before. My 5 year old daughter said it was the 'best day of her life'! High praise from this family, and we can't wait to return!

This hotel is not worth ONE star! The so called ”breakfast” is cheap food in old buffets and a dark, dirty room. THREE old PIECES of cheese and formed ham, as cheap as animal food, is NOT a breakfast, that is simply FRAUD! NEVER TAKE THIS AS A HOTEL!!! It is a kennel on street level. Without blends in front of the window, with damaged bath-insides and damaged furniture insed. It is a CHIZ to every custumor expecting THREE stars! We had THREE little dogs with us, and they charged 45 CHF for ONE room to clean, which was NOT clean before! (I got enough pics of that situation!) We were charged with 248 CHF for a dirty, hot, MOULDY room, CHEAP bread in the morning, a DIRTY and DUSTY dining facility and an extremely unfriendly ”manager”. NEVER again! Deutsch: Dieses Hotel ist KEINEN Stern wert! Das sog. ”Frühstück” bestand aus BILLIGEM Brot, spärlichem Massen-Aufschnitt, INDUSTRIEGEKOCHTEN EINGEFÄRBTEN Eiern, und ALTEN AUFGEBACKENEN GEBÄCKSTÜCKEN. Jede Jugendherberge ist sauberer und macht ein Bufett, wie angekündigt. Das war KEINE 2 CHF wert! (Fotos vorhanden!!). Das Geschirr, wie die Vorlege-Utensilien waren alt und kaputt, der sog. Speisesaal staubig und muffig, das Brot vom BILLIGSTEN WAS MAN SICH VORSTELLEN KANN! Wir haben für 3 Hunde für eine ANGEBLICHE Reinigung von EINEM Zimmer 45 CHF bezahlt!!! Für DREI Stücke ALTEN KÄSE, FABRIKWURST, BILLIGTOAST, aufgewärmte, zusammengesammelte Backstücke und eine UNTERIRDISCHE Atmosphäre dort 52 CHF!!! Für das Zimmer mit VERSCHIMMELTEM BAD, SCHRANK, ohne richtige Beleuchtung sowie KEINE Gardinen- EBENERDIG ZUR STRASSE!!! 160 CHF!!! DAS IST EINE DER MIESESTEN ABZOCKEN UND ABSTEIGEN, DIE ICH JE ERLEBTE!!!!!