ユーロテル モントルー 地図、住所、交通機関＆最寄りの駅・空港

Hi I just wanted to express some concerns. We are currently staying in the hotel. Unfortunately we had more than one terrible experience with the food and beverage department. First this morning with the room service order. We order the night before for one person continental adding a omelette to the order and we got charged for 2 full continental and the order were missing items like the milk for the corn flakes. We never complain so we let it pass. But after an amazing day in town we came back to see the sunset in the outside area first the restaurant host sent me to the bar area. Then the bar server/ attendant told me that they were not serving anymore in the patio because it was going to rain. I understand and I ask if I could order inside and pay and then drink it outside. I got another NO this time in a super rude manner. I ask were is the door to go to the patio I just wanted to see the sunset. 2 hours later and not even a drop of water I decided to write this. Is very sad that this happens in a place like this. The rooms are not cheap or anything really we expected at least a little bit of more decency from the team members. Honestly the only department in the hotel that was nice was front desk. Still our tray from this morning still out at 2:38 am right now. We understand when a place is understaffed or may have other issues but the guest doesn’t have to pay for the issues in house or worst having to deal with extra rude employees because they don’t know the difference between service and hospitality. Not that we got any service either. We are traveling trough europe on our honeymoon and this is definitely very sad and disappointing.

グランドホテル·スージー·マジェスティックで素晴らしい体験をしました。駅から通りの向かいにあります。チェックインは申し分なく、早くチェックインできました。ジュネーブ湖を見下ろすバルコニー付きの部屋がありました。私たちはいくつかのスタッフに行きたい場所と方向への援助を求めました、そして彼らは私たちに知識と助けを与えました。私たちが行きたい場所を伝えようとしたとき、彼らは私たちを急いで感じさせませんでした。ベッドはとても快適で、部屋は広かったです。バーやレストランは忙しかったが、少し値段が高かったのでそこで食事をしませんでした。私たちは隣のFleur des Painsで朝食をとりました。また絶対にここに泊まるつもりです。

We had a fantastic stay at Hôtel du Grand Lac Excelsior. The first thing that struck us was how helpful and friendly the staff were, nothing was too much trouble for them. The hotel itself was clean, there were areas that possibly could be updated, like the carpets in the corridors, but I'm being picky there really, because it didn't affect our stay, and the overall decoration of the hotel was beautiful. We stayed in a suite and it was perfect for our family of four, it was comfortable, with two bathrooms, a sliding door onto the garden, and it was very cosy. The location is the real drawing point, eating breakfast at a window with views of Lac Léman and mountains was breathtaking, I've never had such a beautiful view when eating before. My 5 year old daughter said it was the 'best day of her life'! High praise from this family, and we can't wait to return!

ホテルは非常に便利な場所にあり、素晴らしい景色を眺めることができます。電気自動車の充電も可能な便利な駐車場。とてもフレンドリーで親切なスタッフ。完璧な清潔さ。 30 スイスフランのコンチネンタル式朝食の代わりに、15 スイスフランで甘いもののみのビュッフェ式朝食を選択できるのは素晴らしいことです。建物には老朽化の兆候が見られますが、いずれにせよ、もしまた戻ってくることがあれば、喜んでまた泊まりたいと思いますモントルーへ。

すべてが完璧でした。ロケーションはわずか 5 分以内です。湖と山々の素晴らしい景色が見渡せます。さらに、無料の自転車レンタル サービスは、私がお勧めする最も思い出に残る体験です。南のチロン城を訪れたり、北のイーゴリ ストラヴィンスキー、ヴィルヘルム フルトヴェングラー、レオン トルストイなどの有名人の像を見つけることもできます。1 人あたり 30 CHF の朝食も手頃でした。モントルーをもう一度訪れることがあれば、MONA は間違いなく私にとって選択肢です。

A fantastic experience from Checkin to Checkout ! Great support at Checkin from Padmila from Mexico & Francois from Switzerland, with both information on the local area and help with our luggage. They could not have done more to support our stay from supplying a Montreux Riviera Card for free transport locally and discounts on attractions to a couple of Euro to Swiss mains adaptors for the room. The room itself was at the top of the hotel and accessible via stairs for part of the way, but the views of the mountains and the lake were superb. Breakfast was of a continental style, but reasonably priced for a Swiss hotel. We also enjoyed eating on one of the nights in the adjoining restaurant which offers good Italian food including some nice dishes such as Arancini for starters and Spaghetti all Vongole (Clams) for a main course. The cocktails were also great here ! Most of Montreux is walkable, although the trolley buses were easy to navigate and included in the card supplied. Would we go back to this hotel if visiting Montreux again, 100% yes we would !

The location of The Freddie Mercury Hotel worked well for us. Despite being nearly attached to the Montreux train station, it was set back from the main road and on a quiet street in the centre. Very easy to walk everywhere in Montreux from the hotel. There is underground car parking (EUR25/night and best to request when reserving a room), but the entrance is a bit tight into the car elevator and large cars / vans would have difficulty maneuvering even in the parking garage. The quad room on the 4th floor was very spacious! A large king sized bed, plus two twins, plus a sitting area with two chairs and a small sofa. All felt very clean and like a modern “boutique” style hotel, though the shower room felt slightly too small for 4 people. (The toilet was in a separate room.) We were told there was “no AC but all the rooms are ventilated”, but it stayed cool enough with the metal electronic metal blinds down during the day so we didn’t need the AC. There’s also a desk area along the window…over looking the train tracks. Even number rooms faces the train track and odd number rooms face the lake. The hotel is a new training facility for the nearby hospitality traininig school. Hence, the more reasonable prices in an area where hotel stays can be quite pricey. Despite the “Freddie Mercury” name, it’s really more just some photo history of Freddie on the walls and not much else. Still, the hotel offers a very good value in terms of its quality and main services. Breakfast (EUR18 per adult, EUR9 per child) each morning was served until 10am. Buffet style, nothing fancy, but there was always a good selection of cold meats, cheeses, salads, cereals, yogurt, breads, croissants and whole fresh fruit. Along with hot options of eggs and hashbrowns, plus coffees, juices, and a water refill pump. We had the pleasure of meetimg Mr Zampetti, the hotel manager, and Swift, the front desk manager. Both were very professional and pleasant in sorting out an issue with one of our rooms. We loved the Montreux experience and would definitely stay at the Freddie Mercury hotel the next time we visit…for its quiet yet convenient location, its value for money, and for the courtesy of its staff.

We really enjoyed this hotel, fun & full of character. A bit of a trip uphill from the lake, but not far to walk or easy to access by bus. The Jazz Festival theme was interesting and created a great atmosphere. Breakfast buffet was great, plenty to choose from. Recommend this hotel.