LLynne MilneWarmish welcome at reception. Room was changed due to disappointing view from window (partially blocked). There was some confusion when I asked about the Light Meal, despite using translation apps. In the end there was no beef - but was offered egg and tomato. I did not receive the Midnight Diner Meal and was too tired to go to reception again to ask for it. From previous reviews, it appeared that these meals were brought to the room automatically. Mine were not. No Delicious Hand-Made dessert either. Disappointing. Afternoon Tea was delicious and snacks were delivered to my room. However, a member of staff also appeared at my door to check that I did not have a companion. Why? Breakfast was delicious and the restaurant staff and housekeeping staff were friendly and helpful. The majority of reception staff should try to learn from them about customer service. I had a medical issue and reception staff were helpful, though. The room was beautifully decorated, clean and comfortable. But noisy - traffic and other guests could be heard. Overall, a pleasant stay but not the relaxing break I needed.
ゲゲストA very good hotel in Huangshan (Fuyang area) with a convenient location and a comfortable atmosphere. The rooms were clean, spacious, and well maintained. The staff were polite, professional, and always willing to help.
There are many shops, restaurants, and useful services nearby, making the stay very convenient. The hotel offers a good balance of comfort, service, and value for money.
Overall, I had a pleasant stay and would gladly choose this hotel again on my next visit.
FFengGeHotel staff very friendly n professionals, willing to assist n very informative. Kudos to the 2 following staff. 娜娜,小尹both show enthusiasm n very friendly. Thanks