Last minute room booked for early morning flight departure. Lovely room for price paid (competitive rate found on Trip) decent food, close to airport 15mins walk or 2mins drive.
On pulling back the sheets a pair of ladies briefs was discovered in the bed. Suggests the bed was not changed from previous guests. Reception was not apologetic and did not rectify or compensate. Very poor. It took an hour to check out because reception claimed we had not paid It tried to contact yourselves and could not resolve. I had evidence that I had paid yourselves. Complete waste of my tine and very inconvenient! I do not know whether it was Trip.com or Hotel to blame. I will not use hotel or trip.com again
Stay here regularly as offshore worker great location for heliport , just no courtesy bus at weekend
bed linen spotless comfy bed shower good good stay
Friendly receptionist
Thanks