The staff were so lovely. I took my dog who they loved and I got a lovely room, so nice and quiet. The shower was great, the bed was so comfortable. Free coffees in the morning which was bliss! It was so nice downstairs to just sit and chill, really nice vibes and just felt totally relaxed and at home. Probably one of the best hotels I’ve stayed in, absolutely loved staying here. Will definitely be staying again!
On pulling back the sheets a pair of ladies briefs was discovered in the bed. Suggests the bed was not changed from previous guests. Reception was not apologetic and did not rectify or compensate. Very poor. It took an hour to check out because reception claimed we had not paid It tried to contact yourselves and could not resolve. I had evidence that I had paid yourselves. Complete waste of my tine and very inconvenient! I do not know whether it was Trip.com or Hotel to blame. I will not use hotel or trip.com again
I really enjoyed the steam room and sauna. Close to bus stops so it was convenient to get around. Walkable distance from the aberdeenshire coastal path, which was very pretty despite the very narrow paths (photo attached). Food was a bit expensive from the restaurant.
Very convenient for my conference at P&J live which is literally a stone throw away. Front dest is efficient and helpful. Room is clean and spacious. No significant noise despite near the airport. About 30 min bus ride to the centre, bus stop is 2 min walk away.