サン・ペドロ・ガルサ・ガルシアの朝食付きホテル

My daughter chose the Safi Metropolitan as the main hotel for her May wedding; I stayed there for a week. The hotel itself and location are beautiful but the problem was that the air conditioning in all rooms, at least the ones from the wedding guests were not working properly. We had record heat, at 103°F, that week. The electricity kept going on and off and at one point I was stranded at the lobby for over an hour waiting for the electricity to come back. I also got stuck for a few seconds in the elevator when the electricity kept going on and off in the hotel. That day we were having the makeup test and even the makeup artist was stuck in the room with my daughter. We were staying on floor 31 so it was impossible for me to go up all those flights of stairs. The day of the wedding the whole weeding party including myself and bridesmaid had to get ready in full heat because the air conditioning in the suites were not working. The pictures had to be taken with all of us sweating; it ruined the whole experience for us. You could not even have a good night’s rest because you would wake up sweating during the night. Everyone was very nice at the hotel with the exception of one person in the front desk that was rude to me and my daughter. Every time you called the front desk, they did not answer so you would end up having to go all the way down to the lobby and then you would see lines of people waiting to check in; their system to check in needs to improve. All the guests that arrived for the wedding had to wait for hours to get their rooms even after the check in time. I would not stay here unless you love heat. Beautiful hotel and location but not worth the inconvenience.

The hotel gives you 1 tiny water bottle for coffee and 2 more tiny ones for drinking which is not enough for 2 people in hot weather. On the last day, we finally found a place nearby to buy water but there is no fridge in room to keep it cold. This is ridiculous. The internet worked on and off in the room which was frustrating too. On the positive side, the beds were comfortable. The terrace bar is a pleasant place to have a late afternoon drink. The location is good in that you can walk to some nice restaurants in metropolitan center. You can enter Fashion Drive mall directly from bottom floor.

I really enjoyed my stay here. The pool area is fabulous, the hotel is conveniently located within a short distance of a grocery store and connected to a high end mall. It is a newer hotel (opened March 2020 I believe). I would stay again in a heart beat, it is well maintained, excellent COVID protocols, and beautiful views. There is some room for improvement with cleanliness and front desk check in staff. The pool area is mostly unstaffed, and when I arrived there were only two towels, both dirty. I had to use the app chat function to get someone to open an umbrella for me. The pillowcases had very small, hardly noticeable stains. I found the women working at the front desk was a bit cold. She was effective, but didn’t make me feel very welcome. She was in a rush to serve others and forgot to give me my credit card back. I was left waiting for her to serve others before she realized I was still there. Status recognized, but not upgrade I could discern (it is based on availability). Having the room serviced was slow. There were carts in the hallways all day long but it was well after 2 each day before anyone ever got around to it.

私は一晩だけ滞在し、戻りたくありませんでした。ホテルで働く人として、サービスは非常に貧弱であると言えます。彼らはあなたを助けたようです。サービスはありません。チェックアウトするとき、男の子は注意を払っていましたが、入ってきたものは役に立ちませんでした。レストランではさらに悪いです。私に知らせなかったことに加えて、彼らはまだ顧客サービス料を没収し、彼らは私の飲み物を請求するのを忘れました彼はまた、購入費用のためにサービスの25%を請求しないことに気づきました....施設では、一般的に、バスルームだけが非常に不快に見えます。したがって、事故は起こりやすく、高齢者ではありません。ホテルの最高は部屋の美味しさで、そこから多くの違いが残っています。

First off let me give KUDOS to Gregorio at the front desk. Polite, helpful and courteous. Although no other employees stood out, everyone was helpful and courteous. This would have been an EASY five star review for what is obviously a beautiful 5 STAR hotel, but there were small details that unfortunately are being overlooked. “Details make perfection, and perfection is not a detail.” There were no wash clothes in the bathroom and the bath towels and hand towels were worn and not of the same style or brand. The bath mat in the bathroom needed to be changed or at the very least trimmed from where the edges were falling apart. One of the biggest issues was the poor quality of toilet paper that was being used. Although the brand was Cottonelle by Professional, it was one-ply and was the texture of sandpaper. Not fun after 3 days. LOL Room 617 had beautiful views of the city, but was located close to the elevator and we could hear the random dings of the elevator.

Pues anteriormente ya me había hospedado y los pequeños incidentes los supieron resolver , en esta ocasión había falla en el servicio eléctrico de la zona del hotel , al momento de hacer check inn si no es por una chava del personal administrativo que le dijo al recepción que comunicara a los huesped de la falla , pues pasaron mas de 5 horas y tuvimos que cancelar la estancia , creo que a media luz , sin tv , y aire acondicionado es muy pesado la estancia

昨年、私たちは私たちをホストし、再び私たちに戻り、最後に同じ詳細を見つけました。ホテルエリアの担当者は一般的な情報を提供できませんでした。各フロアには製氷機がありません。何度も受付をお願いしましたが、電話には応答しませんでした。 レセプションでは、スタッフはとてもフレンドリーで、同じ大きな紳士もとても心がこもっています。彼は私たちを部屋に連れて行き、私たちの子供たちのためにとても親切でサービスしてくれました。

非常によく位置している、優れた注意。レセプションでの素晴らしい個人。大きな部屋、素敵な詳細。素晴らしいプラザ!彼らは私たちに素晴らしい部屋、素敵な景色と素晴らしいサービスを与えました。タクシーとUberは到着しやすく、ベルボーイは常に出席しています。

ホテルの場所はとても良いです、部屋は必要です、工業的なスタイル、それはちょうど小さいです。レセプションサービスは十分です、彼らは彼らの目標を達成するために良い人ですが、みんなの注意を期待しないでください、または彼らはあなたを助けようとそこに行きます。ホテルは本当にレストランで際立っています。朝食、昼食、夕食に行くかどうかにかかわらず、食べ物はとても美味しく、味があり、安いです。あなたは間違いなくそこで食べることができます。

レストランのオデランが最高です!毎朝、彼は私を助け、私が必要なものすべてを持っていることを確認するときに非常に詳細に指向していました。このホテルのスタッフ全員は非常に親切で対応しています。