I had an efficient check-in. The staff are friendly and the buffet breakfast is well worth the money. I also like the bar area opposite the front desk where guests can lounge around and sip coffee/tea for free.
Loved our stay, so cosy and remote - perfect for northern lights when activity is high and sky is clear’ room was very clean, food in cafe is decently priced considering there is nothing else around in 20km radius. The pets were a bonus and hot tub was dreamy!
The place and staffs were really nice, it is quite far from city centre but there is a bus stop right in front so it kind of makes up for the distance.
We were notified that the elevator was out of order in the first day of check in, it was terrible to carry luggage up to the 4th floor. We spent three nights there, unfortunately, the elevator was not repaired on the day we check out. But the staff is friendly and the the cookies provided at the snack bar is good!!