ゲゲストVery nice hotel and stay. Just a few things that kept me from giving it 5 stars. First was the desk chair. It wasn't completely functional. The adjustment lever would get stuck if you tried to use it, so you were stuck with the chair in the current settings. Second was the coffee. For some reason, they only had 1 regular coffee and 3 decaffeinated coffees. Third, the hotel didn't clean the room on the second day. I was hoping they would provide additional coffee, sugars, and creamers, but they didn't come by at all.
Everything else was outstanding. I loved the room I was in. The studio had a couch with a large swivel TV. The kitchen had everything I needed, and the bathroom was clean, bright, and modern. The complimentary breakfast had a lot of hot options, which was great.
KKeile charlesI can't say this enough. The staff is phenomenal. We had the same housekeeper over our 8 days, and Katrina was so caring and patient. She was genuinely interested in making sure my family had wat we needed. If I could change one thing, it would be.. adding meat to breakfast. The one thing I hoped for every day was bacon or sausage links, and that just wasn't there, but everything else was so delicious. I loved the variety of waffles. I hope we can enjoy the pool next time as well. I would absolutely stay here again and recommend this hotel as well. Thank you to all the employees we had the pleasure of meeting.
ゲゲストIt was difficult to call the front desk due to the land line got zapped by lightning so we couldn't get picked up by shuttle from airport. Other than that, the hotel was good. We particularly enjoyed the pool with warm water. There was a bistro in lobby that was opened until 10pm and you can also buy snacks and sandwiches at front desk 24hr. We use the free shuttle service to airport at 5:30am and we were told they start shuttle service at 4am.
ゲゲストThe room is showing age, mildew on the bathroom and bedroom ceiling. The floors were not very clean; however, the linen, and towels were clean. For one night it was fine; however, I won’t return.
ゲゲストHotel is ok not great. The breakfast is disgusting. I do not recommend. Plus it cost extra. The hotel room was decent like a typical hotel room. Our bedroom had a sheet on it instead of a fitted sheet. The cleaning lady said they do that when they run out of fitted sheets instead of looking for a fitted sheet. Our room door was already open when we went to the room. The check out time was 12 noon but our room key deactivated at 10am and locked us out of the room. Definitely a -3 star hotel.
SSandy CherryIt is a beautiful facility and our room was no exception with very comfy beds (and pillows). All of the service we required and received during our visit was timely and offered with a smile. Breakfast was excellent as were the drinks in the lobby bar!!!