While for the first time ever we stepped into the lobby of the Staybridge we were amazed with how nice and well decorated this hotel was and after checking into our room we never realized that our nightmare would just begin. Our room key would not open any of the ext. doors for outside entry so we asked the clerk what was wrong and she said there was a problem with the door so she would have maintenance check it out and in the meantime she issued us a temp. key card that worked but it expired that evening and no longer worked and once again we got locked out while holding bags of groceries and merchandise from Walmart and we had to walk all the way around the bldg. carrying our stuff to come in thru the front entrance. Then, when I used the DOVE hand and face cream in the bathroom to apply to my body it had a horrible odor of being rancid and had to immediately wash it off. Angry, we decided to leave your hotel and spend the next 3 days at the Best-Western hotel next door, whereas we had no problems, issues or uncomfortable issues. Sadly, this was our very FIRST EVER stay at the Stay bridge Suites and most likely our last!
Entered hotel and tried to check in. No one arrived to check us in for 10 minutes. After finally getting checked in, went to room. Everything in room was clean and in order. Left and came back several times and was greeted and acknowledged by person at desk each time. One weird thing is that the only clock in the room was on the microwave. There is no alarm clock. Went to the breakfast buffet the next morning. Everything was good and plentiful. Had scrambled eggs, egg and cheese omelets, hard boiled eggs, sausage, ham and egg sandwiches. Also had bread items, muffins, oatmeal, waffles and different juices plus coffee, tea water and hot cocoa packets. Next night was good except for thoughtless people next to us who kept yelling at their crying kids. Fun night! Breakfast next morning was similar to first morning. Also had chocolate chip cookies in the evening by front desk. Check out was fast and easy and had the e-mail my receipt. I have stayed here before and would stay again if I was traveling in the area.