ブリッジウォーター ホテル(The Bridgewater Hotel)

Motel is very dated, price reflects this. There is a fantastic little restaurant that made the stay much better. Staff friendly and accommodating.

They have an awesome breakfast and are reasonable. Sadly the room we were given had not been cleaned. We were quickly given another room.

We were there later in evening and left by 10 am. Was a bit taken back by the age of the hotel. It looked a bit run down. However, beds and room were clean, staff were friendly...

Windows leak, causing damage inside, just above the air conditioner. There was a gas like exhaust smell early in the morning. Hotel needs some major basic repairs done.

It is very noisy. Don’t rent the queen size room. It seems there is only one and it is right at the top of the stairs and across 5he hall from the staff/owners room and it is grand central station. We complained and she said you booked the queen room all the other rooms are double beds. She didn’t offer to move us just yelled at the kids in the staff/manager room to be quiet. That lasted all of 5 minutes

While the room was clean and the bed reasonably comfortable, the building was in obvious need of repair and maintenance.

The bedding had stains, the blankets had holes the mattresses were stained and had to be over 40 years old. The staff were nice, the waitress had to go buy food to make meals.

You get what you pay for. It was very noisy at night. It was clean but rundown. They did not make the bed or provide clean towels and there was not notice or choice. Towels were worn out and dingy but clean. Cannot rate the dinning other than it was not available at the times we needed. Breakfast was served at 8:00 and dinning closed around 3:00 before we got back. Staff was friendly and tried their best to do what they could.

The hotel is not allowed to use my card number to pay in case of cancellation. It was only a reservation without payment. I ask you to pay me back. My credit card institution will communicate to understand the situation according to the explanation given. I require a refund.