ブリスベンのThe Rock Christian Churchホテル

Stayed here for 2 nites this week . The accommodation here is probably the best in the Redlands , the reception staff on arrival were very professional but unfortunately I cannot say the same for the bar staff or the restaurant staff and the food and cooks Some of the bar staff I encountered here should just go and work in a public bar in some average hotel , they simply don't listen to your order serving the wrong beer that I did not order , I guess they dont assume that you're staying in their lovely accommodation and just treat you like any old Joe blow The beer prices are probably the highest in the Redlands ( apart from happy hour ) compared to all the other pubs in the area ( I'm a local resident) The restaurant staff try to do their best but they simply are not professional in their jobs The cook or cooks that prepared my breakfast and dinners are sub standard in my view My eye fillet steak was cooked to order nicely ( med rare ) and very tender but it was almost cold . The oysters Kirkpatrick were just ok , and very small oysters On my second nite I ordered an eye fillet steak again and although it wasnt cooked to perfection (medium rare ) at least this time it was hot Ordered with the steak a mushroom sauce and an additional pepper sauce , what I got was 2 mushroom sauces Told wait staff and they quickly corrected my incorrect sauce with a pepper sauce but it was stone cold . Upon payment at least the wait staff asked how I enjoyed my meal , so I said I will tell you the truth since you asked , I was offered a complimentary cappuccino however it was the weakest coffee I have had in a long time and not very hot , I must add this waitress was very nice and did seem to care what I had to say, though perhaps seamed to me a little offended but I did not nor would I criticise anyone personally Breakfast , I was hesitant to have breakfast as the cook was continuously sneezing,(with mask on ) not a good look in this era of covid and from my room window I could see a kitchen staff smoking out the back of the kitchen, anyway I risked not contracting anything and ordered the smashed avocado on char grilled sour dough with roasted tomatoes and duchka What I got was a tasteless smashed avocado on lightly toasted something ( certainly not char grilled as per menu )and unroasted / ungrilled cherry tomatoes and could not taste any duhka ,I also ordered an XTRA hot cappuccino and it was luke warm when the waitress delivered it I let her know and she replaced it The breakfast menu is very well priced in comparison to other places around here but I will not be returning again because it would seem the cook obviously has little interest in even preparing food as per their own menu , there is much better places to eat breakfast around here . Beautiful accommodation rooms and superb beds and pillows and nice and quiet with curtains that block all the morning light , highly recommend the accommodation but unfortunately cannot say same for food or food

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Great location helpful staff. Room was very clean all the appliances worked. 1 small issue was the dryer was very loud sounds like there’s something wrong with it or may not be mounted properly. Other than that it was a good experience and will definitely stay again

良い場所、部屋が小さすぎる

ホテルの場所は素晴らしく、部屋は広く、スタッフはフレンドリーで、価格はそれほど高くなく、バスタオルとベッドシーツは毎日交換され、ミネラルウォーターがあり、朝食が提供されています！

５月１日に近くで用事があり1泊しました。10階の部屋でしたが景色は良く無かったですが、部屋は広く寝室に小さなベランダとリビングに広めのバルコニーがあり良かったです。浴槽のお湯の溜まりが早くシャワーを浴びてすぐにお湯に浸かれました。宿泊前に再々部屋のランクアップせん？ってメールが来たのは煩わしかったです。元々バルコニーのある部屋を予約してたので、ランクアップしてどうなるのか分からないので無視しました。

おそらく私が今まで経験した中で最悪のカスタマーサービスの1つです。10代の受付係が、ワインの試飲は含まれていない1泊のみ予約したと教えてくれるように、ワインの試飲が含まれることを期待しているウェブサイトを通じて、単純なシルロメットパッケージを予約してください(私たちが予約した理由)。彼らのウェブサイトは非常に誤解を招くものであり、パッケージのために今本をクリックしても、彼らは最後の瞬間にそれを変更し、朝食のみが含まれ、ワインの試飲について何も言わない小さな書き込みで。受付にこれについて尋ねたとき、彼は彼らがまた彼らのInstagramに広告した正確なパッケージをクリックし、私は間違ったボタンをクリックしたに違いないと言いました. 理解なし, 共感や問題の解決は全く.電子メールで質問した後、チームからの返信はありません。まだ「ボンド」のお金を受け取っていません(150ドル)。まったくお勧めしません。さらに、追加料金を期待しているのはイースターの日曜日でしたが、追加料金を記載したり、より高い価格を宣伝したりする場所はありませんでしたが、22ドルを教えてカードに25ドルを請求します。とても失礼です!戻らない!