The front desk person was more concerned with what was happening on her cell phone then waiting on me as her custom. Checked in and went to my room and then came back and found my form that I had signed just laying out on the desk. She had gone outside to use her phone several times so when I called the front desk no one wasn't answering. I needed to return my car to the rental carental car before the evening was over so I did not have to do it in the morning.. I try to find the return and and got lost. She didn't even know where I was she couldn't leave me back to the hotel. It turns out that the shuttle driver finally suggested that she'd take me and I follow her. That worked out well. My concern is that had I had an issue with help or anything and called the front desk there would be no one there to answer the phone. And literally had to go outside to find her once I realized what she was doing. I came into the front lobby and there was no one there. The next morning the night auditor was very kind to kind to make sure that the shuttle driver got there on time so I would not be late for my ride to the airport. There seems to be a little confusion as About the consistency of employee service giving to the customer. I'm not sure I would have that many family members working in the same facility.
自動翻訳
Verified traveler
2021年8月23日
受付、食事ルームの従業員が音楽聴いたり、電話しながら仕事しており不快。泊まるだけなら若干安いので○
Brittney
2024年2月26日
Very pleasant experience, I really enjoyed my stay. Thank you to the front desk, they were so helpful. Great breakfast
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Rockie
2024年2月19日
The hotel room had dead fly's on the floor in the bathroom and the last person's socks were in the blanket on the bed and the room was so cold I had to turn the heater on and up to 70 just to get it warm
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George
2024年2月18日
Breakfast was really good and the room was quiet and the staff was accomodating. Shower was nice and hot.
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Peter
2024年1月23日
Old and run down. Place smelled awful. Asked for extra pillows and never got any. Shower didnt drain. All around terrible experience
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Diana
2023年12月27日
Very Nice staff! Clean rooms - but the bath mats need to be replaced and upgraded. It’s a simple fix that could enhance the stay
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Kelli
2023年12月19日
Staff was nice from the beginning.
I saw a roach crawling on the bathroom floor. Staff was very accommodating and immediately moved me to another room. No problems afterwards.
自動翻訳
Preston
2023年12月19日
Beds were comfortable but pillows were a little flat. Great water pressure with easy climate control. Breakfast had a great selection but hot items (eggs, sausage, potatoes) could've been warmer. Overall positive experience.