9ホテル サブロン(9Hotel Sablon)

The overall stay was good with very warm welcome and tourist advice from the front desk staff (Martina) and the welcome drink corner. However, there are a few things that we wish the hotel could improve. First, the shower area is highly slippery. Thought the floor material for the shower area is not right for that purpose. Second, when we checked out, we asked the front desk staff (new ones that we haven’t met before) to help call a taxi for our family to the train station. The staff said the taxi should arrive in 20 min. After waiting for 20min, passing the time when the taxi should have arrived, we asked the staff to check the status of the taxi. Then the staff told us that the taxi would not come and there was no commitment from the taxi driver to take the order and advised us to call Uber by ourselves. We were astonished and disappointed as they should have told us earlier about the unreliability of calling a taxi. As the Uber required another 15min of wait, to make sure we could catch the train, we walked with our kids and heavy luggage all the way to the train station in a rainy and windy day!

Ein gutes Hotel unweit der Innenstadt. Zimmer an sich sehr geräumig, sah allerdings schon etwas abgenutzt aus. Aber für 1 oder 2 Nächte reicht es auf jeden Fall.

Parfait

每次都住那裡

Such a surprise! Close to the main tourist areas but far enough away to be quiet. The hotel is stylish and clean. Lots of nice lobby space to relax and plan your day. Our room was a split level room on the top floor and was very special. I could quite happily live there! The pool is a nice luxury to have too

The styling of the hotel rooms and lobby is very nice. However, the overall experience was quite disappointing with some fundamental issues around noise which means I would not stay again. I booked a club room which turned out to be adjoining another rom. However, the styling of the hotel (clean lines, little soft furnishings etc) meant I could hear everything happening next door. The reception team asked if I had specifically asked not to have an adjoining room(!). They did ultimately agree to move me to a smaller room. The room was fine (though no offer of any partial refund) but again in the morning you can hear every door open and close and cleaners speaking (at very reasonable volume) in the corridor. So, a nice looking but not practical place to stay if you want a restful stay.

I really liked the hotel , it was very stylish modern and had amenities. Unfortunately the stay ended on a negative as the day I was to leave, my sleep was interrupted due to another guest who was drunk, sick and had been sick right outside my door. She has been making lots of noise and this was extremely distressing. I had to rush to reception to find staff to help her at 4am. It was very concerning to me that no staff at the hotel had noticed this.

Can I just live here? So great to go and stay and get a break from the winter blues in such a sanctuary. Well located, calming, lovely hotel. Will be back.