The hotel is amazing. its locates central in Budapest, near of bus, tram, metro. 5 min walking you can reach plenty of attraction and you can walk over the bridges to go to buda side. (We used no public transport, we were only on food because all was not far away. The room was very good, daily cleaning, with a kettle to make your own coffee. It was big enough, not loud, with TV with international Programms. Bathroom was big and always warm water. TIP: for 20Euro pro preson you can book dinner at hotel whicht is served on the Matula Restaurant, direct opposite of the hotel. That was excellent for us because we arrived late at hotel, we were tired and we could have our dinner there (appetizer, main course and dessert) all was traditional dishes! If i come back to Budapest, i would book Marmara hotel again!
This was my first stay at an EasyHotel. But once you get used to the garish airline orange decor, it is a perfectly good low-frills, budget option. The Budapest Oktogon location was excellent, the room was clean, functional, small but absolutely fine. The service was excellent….the night-time concierge was particularly helpful when I arrived catastrophically late.
I was supposed to stay for three nights at the MP Hostel in Budapest; but left a couple of hours after I checked in. I arrived in the hostel before the check-in time; thus requested to leave my suitcase while awaiting check-in. Receptionist David just told me, ”You can put it in the storage room.” He did not even show me where the storage room is. I had to find the room myself. Mind you, David was not busy at that time. He was just chatting with a friend in the reception area. When I finally checked in the hostel late afternoon and went to my room, I noticed that the room was very cold. I opened the heater knob; and waited for more than an hour. No changes; it was still very cold. I then went to the reception; and informed receptionist David about this. He was in the reception, indeed, just talking to another hostel staff Daniel who is apparently the hostel F&B manager. He casually told me, ”Open the heater valve.” To which I replied, ”I did that more than an hour ago; but it's still very cold. Perhaps you can accompany me to the room; and we can both check the heater.” David answered, ”It's not my job. I'm the receptionist; not the technician... and the technician is not here. Wait for your room to get warm.” I said, ”It's been more than an hour since I opened the heater; but the room never got warm at all. If it's not your job to address the heater problem, then who can help me fix this? Can you at least transfer me to another room with a working heating system?” After David called up someone and checked the available rooms, he finally agreed to move me to another room. While I was at the reception waiting for my new room to be ready, I was talking to a friend on the phone to express my disappointment. When David said that my room was ready, I hung my phone up right away; and was surprised when he said, ”I”M A F*CKING RECEPTIONIST. THE HOSTEL MANAGEMENT PLACED ME HERE BECAUSE I SPEAK ENGLISH. CHECKING THE ROOM OR THE HEATER IS NOT MY JOB.” I replied, ” Where did the 'F*CKING RECEPTIONIST' words come from? To be clear, I never addressed you a 'F*CKING RECEPTIONIST.' ” I said these sentences at least twice, to reiterate my point. Without knowing the context of the conversation because he (Daniel) was playing a video game on his phone, F&B manager Daniel suddenly charged at me, kept on pointing his right index finger at me, and raised his voice, ”Don't you dare disrespect my friend and call him 'F*CKING RECEPTIONIST' OR ELSE...” I then said, ”I didn't even call David a 'F*CKING RECEPTIONIST.' Go ask him.” When David agreed that I did not call him that, I then went inside my new room which was still very cold. Heater in the new room was not working. Again. After all the negative experience at MP Hostel Budapest, I decided to leave right away; and found another private room in a hostel nearby. Zero customer service. Aggressive. Threatening. I hope the hostel will improve on its customer service, and value its guests.
Stayed here for 2 nights, the building is located in quite a convenient area with choices of public transport. It appears to be quite a newly renovated building, it stands out to be the most well-kept building in the whole street. I booked the Classic Double Room, Balcony with breakfast. I wouldn’t say the balcony is in many ways functional, it is very narrow and it is mainly used for people who want to smoke as there is an outdoor ashtray there. The room itself is modern, well kept, and didn’t show any particular wear so far. There are several issues I found with the room, the air conditioning works quite well but it is manually operated, when I left it in ‘auto’ mode it was quite loud. In the evening I set it to low fan speed but it just created a constant quite irritating fan noise which went away when I set the fan speed to medium. I also dislike the curtains, the blackout material doesn’t reach all the way up it leaves around a 2cm gap so the room is quite light in the morning. I tend not to sleep well when the room isn’t dark. I used the coffee machine in the room, but the coffee machine doesn’t work properly, despite I pressed the “full cup” function the machine only made around 10ml of coffee despite I keep pressing the button it would not make enough coffee to drink. When I returned to the room the next day the used coffee pod is still very much in the machine when I wanted to try the machine again which isn’t ideal when the housekeeper hasn’t checked the machine. The dirty cup was changed. Breakfast is at the basement restaurant, the selection of food is quite good and it was kept refreshed during breakfast. The reception staff were polite and spoke good English. Overall, I felt the room is modern, location is not bad but I felt the overall attention to detail is somewhat lacking such as the curtains doesn’t block out the light, noisy air conditioning, and the cleaning routine not involving checking the coffee machine. I don’t necessarily not recommend it but there are a few problems.
I stay in a lot of Crowne Plaza's in the UK and they're often a bit hit and miss, but this was exceptional. Modern, clean, great location and a nice premium feel to it. We booked a 5 night stay 11 months in advance using IHG Rewards points and as we couldn't find a room available online, emailed the hotel directly. They replied, advising me to make the booking for 2 and that they would allocate us a room big enough for 3. The room they've given us is beyond our wildest dreams, and probably big enough to sleep 6. We're in room 110 which is essentially a huge living room with double sofa bed and an enormous bedroom with a massive sofa and a bed that is wider than it is long! It's all very impressive and has totally exceeded our expectations. On arrival, Sofia called housekeeping to find out how long our room would be, and in the meantime spent around 10 minutes with us, highlighting numerous sites and attractions on a map (which luckily mirrored the list we'd already made). Our favourites have been St. Stephen's Basilica (make sure you go all the way to the top), Fisherman's Bastion, New York Café, the funicular railway to Buda Castle, Children's Railway (with the chairlift back down) and Margaret Island (for renting bikes and the fountains), but we've literally not stopped for 5 days and having a lovely hotel room to go back to at the end of each day has made a big difference. It's definitely the nicest Crowne Plaza I've stayed in, and even though our room was next to the main road, we couldn't hear any traffic. Thanks for a brilliant stay and for really looking after us.
The airport shuttle bus 100E drops only a few minutes walk away from the hostel. (30mins travel) Very useful. There is a socket and reading light next to each bed and I had a change of bedding on my second day. I feel that this is due to there being no bed bookings and you choose your own, so they don't know which bed is still in use. There's a danger you may lose your bed if you don't leave things on it. There was a shared bathroom with a toilet in it and a locker provided in the room too. I brought my own towel as this was not provided. There is shower gel provided in the shower. A really central hostel, though they're is a hub of bars directly opposite, so they're is a lot of noise until very late which means I had disrupted sleep both nights. Plenty of takeaway places close for quick bites to eat and lots of café spots close too. This hostel is also very close to get to the main sights and starts of walking tours also if you'd be doing this too.