The members ,the localization, the facilities... a perfect place to stay in Buenos Aires. There are no issues about our stay in this classic and elegant place. The breakfast is wonderful and the personal, very polite and well prepared for the functions
TV broke down first night. Telephone not connected. When calling reception, house keeping, concierge no one answered, until you call Emergency to get a reply. Air conditioning not on. Bathroom rather tired, broken toilet fitting. Safe locked itself and couldn’t open.
This was my second stay at Novotel Buenos Aires. It is located in the heart of downtown on Avenida Corrientes just down the street from El Oblisco (the Obelisk), the iconic monument in Buenos Aires. This hotel is in the heart of the theater district and within easy walking distance of nice malls like Galleria Pacifico. I love the location and the breakfast buffet is very nice. My room was clean, well appointed and in good condition. House keeping took good care of my room every day. The hotel is extremely close to the subway line which makes the whole city easy to reach. My overall feeling is that for my business stay, this hotel was just right. If I came back for a personal vacation with my family, I would also be very comfortable at this Novotel. Great value for what you get. A small gym, a pool and very close to some amazing restaurants.
We were very excited to stay at Hotel Casa Lucia, but unfortunately, the experience wasn’t even close to 5 stars. At check-in, there was zero recognition of Hilton Diamond status and no mention of any benefits or breakfast. We had received an email prior to arrival and had sent our requests for a spa appointment. No mention of this either. I had to bring all of this up and then the lady had to call to see if anything had been confirmed. Then I had to get clarification on Diamond benefits (still unsure what exactly they are). When we got to our room (601), it was like we entered a refrigerator. The AC was set to 10 degrees C if you can believe it. The room was tiny, with a small window facing the windows and balconies of another not-so-nice building. Not the view of Buenos Aires we were hoping for. All of that aside, the condition of the room was atrocious. The carpet was stained all throughout the entryway and next to the bed, and there were scuff marks on the walls. The bathroom had the smallest shower I’d ever seen, with one of those plastic white trays for a floor. When showering, water would spray out of a large open gap by the glass door and soak the bathroom floor. The shower gel, shampoo, and conditioner were in large plastic bottles that were crumpled and disheveled because they didn’t include the pumps and previous guests had squeezed the hell out of the bottles already. Room 601 was also right next to the cleaning closet where workers would go in and out all day, chatting and slamming the door. Lastly, when I tried calling down to the front desk to mention these issues, on the 1st try I was on hold for 5 minutes and then was hung up on. The 2nd and 3rd tries they just put me on hold and never picked up. Finally on the 4th try someone picked up. After going through these issues, the person just told me a manager would call me back. No one ever called back. Sadly, not surprising at all. This is a 3 star motel (if that) masquerading as a 5 star hotel. It’s a shame because the lobby/bar area is really beautiful. Service is embarrassing, and don’t even count on any additional effort or a slightly better room if you have Hilton status. Do yourself a favor and book the Four Seasons or Park Hyatt. At the prices Casa Lucia is charging (even when using points), it’s just highway robbery.
場所 ホテルは街の新しい部分(プエルトマデロ)にありますが、レコレッタ、サンテルモ、パレルモ、レティロ、ベルグラノ、ラボカなどのほとんどの地区に便利な場所にあります。スーパーマーケット、$ 交換、レストラン/バーがブロックにあります。 Casa Rosada と Plaza de Mayo (~.6 マイル) まで歩いてすぐです。「歩くことができる」と考えられているものはあなた次第ですので、より良いアイデアを得るためにGoogleマップに接続することをお勧めします。 Uberは素晴らしいオプションであり、通常5分以内に迎えに来てくれます。タクシーも目の前にあります。部屋部屋はよかったです。街とプエンテデラムジェ橋に面した素晴らしい景色を眺めることができました。部屋に関連する問題はありません。私たちはあまりそこにいませんでした。カスタマーサービススタッフは素晴らしかった。階下のバーには素晴らしい飲み物があり、サービスは迅速でした。バーテンダーと話すことは、実際には私たちの旅行のハイライトでした。マヌエルは本当に素晴らしく、話しやすく、スタッフ全員がフレンドリーでした。彼らの個性に基づく飲み物をいくつか試すことをお勧めします。私は通常ビール/ワインを固執しますが、試してみることにしました。食べ物 ホテルではあまり食べなかったので、食べ物のレビューを与えることはできませんが、私たちのグループのほとんどはそれを楽しんでいるようでした。ホテルから徒歩5分以内に多くのオプションがあります。
とても良い
128 reviews
4.4/5
1泊あたり
44,381円
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4.4/5
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4.7/5
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4.3/5
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4.3/5
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ブエノスアイレス | Green Planet Villa Urquizaより2.76KM
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3.9/5
60件の口コミ
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ビージャ・ウルキサ, ブエノスアイレス | Green Planet Villa Urquizaより1.04KM
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3.3/5
10件の口コミ
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ブエノスアイレス | Green Planet Villa Urquizaより1.74KM
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52件の口コミ
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36件の口コミ
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ブエノスアイレス | Green Planet Villa Urquizaより2.89KM
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4.6/5
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4.4/5
7件の口コミ
トップ・レンタルズ・デエサ
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ゲゲストThis is a fantastic hotel ! Location , Quality of Rooms , Breakfast but above all else it's the Staff , at Reception, in the Dining Room and the people who clean and service the rooms ...all without exception ...superb. Friendly , efficient , eager to assist with all requests and always with a smile! They have made our holiday in Buenos Aires a great one and congratulations to NH Hotels for their staff selection and training processes. It's a winner and would highly recommend this hotel to anyone planning to visit Buenos Aires. Near to main shopping streets , a variety of restaurants and a short taxi ride away from all visitor attractions. Thank you NH Hotel Tango and your excellent staff.
Nice location with very clean rooms, most the places that we wanted to visit. 10-20min walking distance, for longer trips we used Uber . But best part during our visit was the front desk staff, Zaria and Nestor was exceptionally nice and super professional. Zaire made sure that we have best possible experience during our visit in hotel and even giving us tips where to go and what to visit . Overall A++ Thank you .
ゲゲストWe had a good experience overall here, the room was nice, fluffy towels, close to shops, breakfast was very nice and good value ...But it was the staff who made our stay so great. We stayed here at the beginning and then again at the end of our 3 week trip. They booked a taxi for us arriving from the UK which was so reassuring to have in advance. They checked us in early when we arrived. Another colleague explained the currency situation- very helpful. And finally they helped us out in a bit of a crisis. My husband left his mobile in the taxi on the way to the airport when we were leaving Argentina. I called the hostel who had booked the taxi for us and the wonderful woman there contacted the driver and he came back to the airport- you never saw 2 more relieved people! Luckily we had given ourselves extra time at the airport so we were still in plenty of time. I'm so glad we stayed here rather than a hotel. The lonely planet said it was as good as a mid range hotel and it has a lot more going for it with all the help, hints and tips from the staff.
SshawndaikiLocation, location, location.
Excellent Punto cafe across the road, a Western Union branch round the corner, police station 2-3 blocks down, lotsa grocery stores around you, walking distance to San Telmo market, location is Babel Studio’s greatest advantage.
The other thing about location would be Argentinian late night party culture, you may not get a good nights sleep.
Clean and spacious room, reliable AC, hot water and pressure, it ticks the boxes for what one would expect in a stay. The only improvement I would hope for is to adjust the shower head holder, I’m 6 ft and can reach it comfortably but for someone shorter it might be a stretch.
Also the monochrome design is modern and attractive but the white lighting makes the room feel harsh on the eyes. Warm lighting would do wonders for the space.
We did not have a smooth check in experience and was stranded outside for 15 min until another guest let us in as they were leaving. Would be good to receive check in info prior to the stay as the reception is not manned round the clock.
Overall a pleasant stay and highly recommend.
ゲゲストen general estuvo bien, pero las sábanas un poco viejas y perdía la canilla del lavamanos, nos goteaba todo el tiempo en el piso del baño.. Muy sencillo pero para ir de pasada un par de días, es más que suficiente. Es cómodo el hecho de que hay una cocina con algunos utensilios, heladera y un comedor que podés utilizar cuando quieras. La habitación con calefacción central, muy agradable. Muy buena ubicación, céntrico.