The members ,the localization, the facilities... a perfect place to stay in Buenos Aires. There are no issues about our stay in this classic and elegant place. The breakfast is wonderful and the personal, very polite and well prepared for the functions
TV broke down first night. Telephone not connected. When calling reception, house keeping, concierge no one answered, until you call Emergency to get a reply. Air conditioning not on. Bathroom rather tired, broken toilet fitting. Safe locked itself and couldn’t open.
Hotel Casa Lucia is a good hotel with the potential to be a great hotel. The positives include very friendly staff, beautiful lobby with great bar and good restaurant. Our bed was comfortable and the bathroom was clean and somewhat updated. The areas of improvement that keep it from being a great hotel include the carpets are worn, dirty and dated especially in our room. The hall carpets were only vacuumed once in our six day stay and given they are black the other 5 days the debris on the carpet was very visible. The staff, while very friendly, were not reliable to do what they said they would do. The negatives, while not major, keep this from being a great hotel. The location is excellent by the way.
Viajaron mis padres con amigos y tuvieron inconvenientes con los números de la habitaciones, ya que había gente las habitaciones. Incluso ingreso una persona en la mañana con código y ellos se encontraban dentro. Realmente se sintieron muy inseguros.
This is a fantastic hotel ! Location , Quality of Rooms , Breakfast but above all else it's the Staff , at Reception, in the Dining Room and the people who clean and service the rooms ...all without exception ...superb. Friendly , efficient , eager to assist with all requests and always with a smile! They have made our holiday in Buenos Aires a great one and congratulations to NH Hotels for their staff selection and training processes. It's a winner and would highly recommend this hotel to anyone planning to visit Buenos Aires. Near to main shopping streets , a variety of restaurants and a short taxi ride away from all visitor attractions. Thank you NH Hotel Tango and your excellent staff.
All many positive aspects - modernness, location, flair, service, etc. - and negative ones - tiredness of some furniture, no international plugs or bottle of water upon arrival, repetitive breakfast with one juice only, etc. - have been detailed over and over in my many reviews here. The suite on the 12th floor is most elegant and cosy, but too bad the architect didn't consider a small balcony there. Oh, please fix the connecting door, it doesn't slide through. I look forward to returning somewhere I am genuinely smiled at and where people call me by first name, given the 'intimacy' developed in so many visits. Again, can I call it my home in BsAs?? I think so! PS. When is the excellent sauna getting fixed?
I stayed at the Park Tower, a Luxury Collection Hotel in 2011 and it was great. Unfortunately, 12 years later, the hotel is really rundown, poorly kept and my corner suite was terrible. I went to Buenos Aires to attend the Panamerican Congress of Ophthalmology and stayed 4 nights, March 16-20, 2023. Despite being Platinum, I could not check in to a room upon arrival to the hotel at 12:30 pm. So we went to the pool, but it was at the Sheraton Hotel next door. The pool chairs were very dirty looking and every single chair was stained; everything at the pool looked dirty, paint was peeling off surrounding walls and accessories were rusted. My room was extremely hot as the air conditioning did not work. When I asked someone to check the air conditioning, the person who came said to close the curtains if I wanted the room to cool off. What is the point of paying for a corner suite with windows on 2 sides if I have to keep the black out curtains closed? The shower flooded the bathroom floor and the person who came to check said it was fine. The shower flooded the bathroom floor daily. Housekeeping had to be called to make up the room every day in late afternoon. Towels were removed but not replaced in the same numbers. I had to use extra towels to dry the bathroom floor daily. The washcloths were also not replaced after the first day. There was a coffee machine but the coffee pods were not replaced. There was no turn down service. I paid for club access and found out that the club was at the Sheraton next door and only open from 2 pm to 8 pm, so no breakfast! The quality of the food was poor. There was one restaurant in the Park Tower hotel that served breakfast which was pretty good. Despite the elevator button indicating “Business Center” on the second floor of Park Tower Hotel, there is no Business Center at Park Tower - it is also at the Sheraton next door. Service is generally poor across the board - the concierge did not know whether the restaurant served lunch! He also would not call me a taxi to go to the Rural Convention Center when I asked. I am not sure why they are there if they don’t provide concierge services. I love Marriott Hotels and this hotel definitely does not meet the expectations or requirements of a Marriott Hotel. It is badly in need of renovations, repairs and personnel who are willing to provide good service. I enjoyed Buenos Aires very much despite staying in a terrible hotel because of fabulous restaurants such as Don Julio, Elena, Cabaña Las Lilas, Tango show and dinner at El Querandi and the beautiful city my friends and I saw in our private tour - Maria Corbalan Bespoke Tours provide fabulous service and should be a model for the Park Tower Hotel.
場所 ホテルは街の新しい部分(プエルトマデロ)にありますが、レコレッタ、サンテルモ、パレルモ、レティロ、ベルグラノ、ラボカなどのほとんどの地区に便利な場所にあります。スーパーマーケット、$ 交換、レストラン/バーがブロックにあります。 Casa Rosada と Plaza de Mayo (~.6 マイル) まで歩いてすぐです。「歩くことができる」と考えられているものはあなた次第ですので、より良いアイデアを得るためにGoogleマップに接続することをお勧めします。 Uberは素晴らしいオプションであり、通常5分以内に迎えに来てくれます。タクシーも目の前にあります。部屋部屋はよかったです。街とプエンテデラムジェ橋に面した素晴らしい景色を眺めることができました。部屋に関連する問題はありません。私たちはあまりそこにいませんでした。カスタマーサービススタッフは素晴らしかった。階下のバーには素晴らしい飲み物があり、サービスは迅速でした。バーテンダーと話すことは、実際には私たちの旅行のハイライトでした。マヌエルは本当に素晴らしく、話しやすく、スタッフ全員がフレンドリーでした。彼らの個性に基づく飲み物をいくつか試すことをお勧めします。私は通常ビール/ワインを固執しますが、試してみることにしました。食べ物 ホテルではあまり食べなかったので、食べ物のレビューを与えることはできませんが、私たちのグループのほとんどはそれを楽しんでいるようでした。ホテルから徒歩5分以内に多くのオプションがあります。
Nice location with very clean rooms, most the places that we wanted to visit. 10-20min walking distance, for longer trips we used Uber . But best part during our visit was the front desk staff, Zaria and Nestor was exceptionally nice and super professional. Zaire made sure that we have best possible experience during our visit in hotel and even giving us tips where to go and what to visit . Overall A++ Thank you .
ゲゲストホテルは町の中心部に位置しています。すぐそばには素晴らしいレストラン、カフェ、バーがたくさんあります。設備は基本的ですが、部屋はとてもきれいで、朝食は十分でした。ブエノスアイレスの中心部に拠点を築くのに最適なホテルです。本当のプラスは、私たちが手元にいて、すべてを手伝うことを熱望している優秀なスタッフです。非常に知識が豊富で親切で親切です-優秀なダニー、サラ、ガブリエルへの特別な言及、3人全員がそれを超えました。3人のおかげで、あなたは私たちをとても歓迎してくれました。 Nos veremos de nuevo muy pronto
アンディとドーン
ゲゲストWe had a good experience overall here, the room was nice, fluffy towels, close to shops, breakfast was very nice and good value ...But it was the staff who made our stay so great. We stayed here at the beginning and then again at the end of our 3 week trip. They booked a taxi for us arriving from the UK which was so reassuring to have in advance. They checked us in early when we arrived. Another colleague explained the currency situation- very helpful. And finally they helped us out in a bit of a crisis. My husband left his mobile in the taxi on the way to the airport when we were leaving Argentina. I called the hostel who had booked the taxi for us and the wonderful woman there contacted the driver and he came back to the airport- you never saw 2 more relieved people! Luckily we had given ourselves extra time at the airport so we were still in plenty of time. I'm so glad we stayed here rather than a hotel. The lonely planet said it was as good as a mid range hotel and it has a lot more going for it with all the help, hints and tips from the staff.
An excellent location close to Av Florida in the centre of town and walking distance to the Buquebus Ferry Terminal for a trip to Uruguay. The bed and room is very comfortable and breakfast is good. The staff were all courteous and friendly. We stayed here for 2 nights then a week in Uruguay before returning for 2 more nights. We left some of our luggage here for a week with no charge. On our second visit our room fronted the street which gave a view of the street performance on the intersection of Lavalle & Florida. We would certainly stay at this very reasonably priced hotel again.
SshawndaikiLocation, location, location.
Excellent Punto cafe across the road, a Western Union branch round the corner, police station 2-3 blocks down, lotsa grocery stores around you, walking distance to San Telmo market, location is Babel Studio’s greatest advantage.
The other thing about location would be Argentinian late night party culture, you may not get a good nights sleep.
Clean and spacious room, reliable AC, hot water and pressure, it ticks the boxes for what one would expect in a stay. The only improvement I would hope for is to adjust the shower head holder, I’m 6 ft and can reach it comfortably but for someone shorter it might be a stretch.
Also the monochrome design is modern and attractive but the white lighting makes the room feel harsh on the eyes. Warm lighting would do wonders for the space.
We did not have a smooth check in experience and was stranded outside for 15 min until another guest let us in as they were leaving. Would be good to receive check in info prior to the stay as the reception is not manned round the clock.
Overall a pleasant stay and highly recommend.