The most incredible staff! Have gone above and beyond for my hen night they put complimentary prosecco and a lovely note so amazing! Thank you so much!!! We are so grateful for your hospitality! Will definitely be back!
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2024年5月10日
All members of staff were up to Whitbread trained standards. Didn't stay for breakfast on this occasion, but usually a good choice. Walking distance to the market, tram and bus stations were also very close. Whitbread need to update their Website for this hotel regarding parking. Q Park next door is £14 for 24 hours not £12.50 as stated on website. (No concession for Premier Inn guests)Also parking on nearby Knowlsley st. is limited to 2 hours parking and not two and a half hours as stated on website.
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2024年5月8日
We checked in around 11:30pm and were greeted by Harley on the reception desk who was very friendly and helped us get checked in quickly and easily as it was late and we wanted to get to bed, once we went to the room we saw a note and some chocolates left for us which was a lovely surprise and really made our stay. Breakfast was amazing the whole team are lovely and we would definitely stay again.
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2024年5月3日
Fabulous stay at this hotel was greeting very nicely at reception and felt comfortable from the get go. Had breakfast both days and food was hot and fresh. Had a great chat with Joanne both mornings she was a breath of fresh air not sure how she is so chirpy in a morning thumbs up to her.
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2024年5月1日
Centrally located hotel. Easy access to the city and onwards to the airport. Excellent value for money. Comfy beds and well appointed rooms. And every single staff member we met, were exceptionally friendly and helpful. Cannot fault this hotel.
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2024年4月29日
Can’t thank the staff enough. Truly honest team. After an army reunion I managed to leave my phone in reception and the staff kept it for me. One of the other lads left a very expensive watch on his room and agin they kept it for him. Thanks a lot for your help.
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2024年4月28日
Hotel is looking tired, a broken plug and broken hand sink meant water flooded the bathroom floor and carpet. Hotel was full so we were just given towels to mop it up and had to use the bath. Soggy carpet will start to smell, i only hope it's been fixed properly but somehow doubt it.
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2024年4月26日
Room was spotless, I travelled solo, staff were AMAZING!! Big shout out to Darrell and restaurant staff, absolutely nothing was too much bother, couldn't fault this hotel will definitely be back!!