Aluasoul Carolina provided an unforgettable experience. The hotel's most outstanding feature was the exceptional hospitality displayed by its staff. From the friendly reception team to the warm smiles of the bar and restaurant workers, not to mention the attentive lifeguards by the pool, we were consistently welcomed with open arms. Special thanks to Alex, Gadi, Robert, Carlos, Daniel, Sergio, Samu, Mary, Antonio, and Victoria for making our stay so enjoyable. While I had the pleasure of interacting with these individuals, I'm confident that there were others within the team who exhibited similar dedication and hard work. The impeccable cleanliness throughout the hotel created a truly homely atmosphere, and we were pleased to find everything well-maintained. It was as if we were in the comfort of our own home. One person who stood out as the soul of the hotel was Edwin, the entertainment manager. His dedication to providing top-notch entertainment each night, aligning with the hotel's policies, was truly impressive. More than just the entertainment, it was Edwin's character and respectfulness that left a lasting impression. You could sense his genuine passion for his work, and that positivity was contagious. Bingo! Aluasoul Carolina is highly recommended for couples seeking a peaceful and respectful retreat. It's an oasis for those looking to unwind and enjoy tranquility. However, if we were to offer any critique, it would be regarding the food. While the quality of the cuisine was unquestionable, during an extended stay, such as ours, the breakfast menu might become repetitive. But this minor point did little to detract from the overall excellent experience we had at Aluasoul Carolina. Here are some additional tips to enhance your stay: - For convenient transportation, consider the shuttle bus service between Palma airport and the hotel. It takes approximately 1 hour and 30 minutes and costs 30 euros for two people. Alternatively, taxis and vans are available, albeit at a higher cost. Get in touch with the hotel to obtain additional details and assistance. - To explore the charming Cala Ratjada city, you can use the nearby bus station. A bus ride costs 4 euros if you pay by card. It's an economical and convenient way to discover the area. - If you have a car, there are parking slots in front of the hotel, although they may incur an additional cost. - The all-inclusive package offers a variety of drinks that you can enjoy in the pool or in the lobby, making your stay even more enjoyable. Additionally, there are premium drink options available, but these come at an additional cost. - If you need cigarettes or other items, vending machines in the hotel are stocked. Be sure to have 5 or 10 euro notes on hand. The hotel also designates specific smoking areas for your convenience. - No need to be concerned if you arrive well in advance of the check-in time or if your flight departs many hours after check-out. The hotel staff will continue
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