ソン・モール・センティツ・ホテル＆スパ(Son Moll Sentits Hotel & Spa)

Der Service war exzellent sowie die Lage. Zimmer war ebenso geräumig mit einer tollen Aussicht

Absolutely lovely staff, front desk housekeeping and bar staff. Room was beautiful had a lovely view of beach very clean nice sweets as a welcome. Buffet food was good and breakfast was lovely as well. Roof top bar nice to chill. Downstairs bar had a singer not my taste but good. Gym was small but maintained. Nice sauna overlooking beach and spa pool. Wasn’t able to get a spa treatment but was only here one night. Actual pool small and sun beds area small and are very close together!! Nice location

Absolutely fantastic hotel, superb staff, so helpful. Evening entertainment really good for an adult hotel. As I needed gluten free food the choice was excellent for a buffet style and staff all very well informed. Spa was fabulous. Very convenient for a short walk to the town along the promenade. Overall an excellent stay

So we’ve spent the loveliest time at this beautiful hotel we are the only English people staying here it’s 99.9 per cent German it’s a shame more English people don’t come here as they are missing a real treat. It was my birthday yesterday a surprise birthday cake with candle music by the most amazing violinist and a Buck’s Fizz I felt truly spoilt. From reception to the beautiful buffet breakfast special mention to the front of house lady in the breakfast restaurant who always has a lovely smile to the lovely team serving. The rooms are beautiful make sure you book a sea view room you won’t be disappointed the view is amazing. The lobby bar by the infinity pool is just lovely with a beautiful view over the beach. Going back to my room yesterday balloons were on the bed what a lovely touch thank you for making my day and holiday so special we will be back!

Really well-run hotel with outstanding service from all the staff I interacted with who were professional, efficient, friendly and helpful. My room was lovely with a great sea view and balcony. Very clean and the bed was so comfortable and I was even asked what pillows I would like! Restaurant great - massive choice for breakfast and for the buffet dinner. I also used the spa facilities and the infinity pool. Very much enjoyed my stay at the hotel and would definitely return!

Beautiful view (get the ocean front balcony), great service, friendly staff, clean room and facilities. So easy to walk along the coast and find food/drinks/bars/etc. There is free parking all over the city but the hotel offers parking out front for 12 euro a day. The only con I found is that they do not offer water bottles at the hotel and we had to go buy some at the supermarket (not a far walk). Not a huge deal.

The Hotel is nice, my room was spacious and all are very friendly. Great welcoming staff! Hotel has no own parking but you can leave your car close by on the street for free (avoid yellow marked parking). The wifi worked well too. Breakfast and dinner has everything available. Gym is tiny but has a nice view. Pool area is a bit packed but one can go to the near by public beach. The Burger at the pool is too big and not eatable as it falls apart so hope they can redesign it. This Hotel and the town nearby is very popular among german tourists and everyone asumes you speak german, which is weird but also funny

Romantic - Beach - luxury stay overall - you will love the taste of this hotel - the lovely breakfast in the morning with a lady cook "Justin" knows to prepare your favorite in one day - the reception - always gentle and ready to serve you - Ramona the director like Karajan make this good orchestra great sound - Romina the General knows before you what you need - the pool with see view - the bar let you chill - the aroma in the flours .. a bit like sea a bit like clean - a bit like ... - sauna on the 9 flour great view and help relax - rooms like beach himself .. oh my good I love this hotel ..

So here is the thing… we could not even get to the hotel ! However very bad experience with the management. My partner and I booked 2 nights from tomorrow at the hotel via Agoda, yesterday our Credit card was fully charged for the entire amount and we were both excited towards our weekend’s getaway. Today’s morning my partner broke his leg severely and we were informed that he will need to wear Gypsum bandage for 6 to 8 weeks. While Agoda refused for any refund or credit, saying they are also a 3rd party, I have called the hotel and explaining them our situation, that we have been already charged, all what we were asking was their extra mile (although they are not obliged to do so) and at least use these 2 nights which we paid for when my partner will get better and will be able to travel. obviously I offered to send all hospital documents from today, however the answer from the hotel manager was no, we can’t do it since you didn’t book it directly from us. So no, you don’t have to do it, however keeping the money showing 0% costumer friendly approach is very disappointing because when there is a will there is a way ! You could just have more human approach, make an effort and then you would have us as your future appreciative loyal guests, only for that.