We 4 adults shared a 2 bedroom suite on arrival we received a warm welcome from reception staff, . directed to our suite and give keys . This was our first stay at Meriton,we were delighted to enter a spacious light filled airy and very clean apartment, in our opinion our necessary comforts of home away from home. On our arrival and departure our first impression remained, 5 stars! to Yar and Alina at front desk cheers and Thanks, house keeping staff on presentation and cleaning of all items and furniture,Wow! You all set the standard for the hospitality industry
From the moment we entered the lift to this hotel, we knew it was something else. The scent of the crisp, bright lobby was warm and inviting. We where greeted with the bubbliest staff, who were ready to accommodate our every need. From check in support, recommendations on eateries and general info on the area, they had every area covered. The rooms where stunning, warm, fresh and comfy. So many small smart elements that topped it off! The best nights sleep, in a dark and noise free room! This stunning hotel made us want to stay in all night and not fulfill our prior commitments. We can’t wait to be back here.
I paid for my booking in advance, on arrival the staff charged me again, the refund has still not been credited to my account. The communication between trip it and QT is obviously rubbish. I’ll leave it another day and tomorrow will seek further action. I am angry and so disappointed, will be relaying this to all my colleagues and friends not to stay at QT.
ゲゲストI was really comfortable in the room and the bath towels were big fluffy and so good. I was really pleased I was given a access code so I could get into the building early in the morning excellent service 👍
A friend and I shared a two bedroom apartment at the Sebel the last two nights while visiting Canberra. This is a new hotel about two years old, the main benefit is that it is close to all the main attractions you would want to visit while in Canberra. Also the option of being able to basically share a two bedroom apartment instead of staying in two standard hotel rooms made the trip feel more special. I would definitely stay here again on my next Canberra visit. Only thing missing is that it is predominantly a place to sleep, there is no restaurant or bar at the hotel. Having said this there are plenty of places to eat walking distance to short car rides away. Although we did not make use of it the kitchenette and the washing machine and dryer would come in very handy for longer stays. Also there are three big tv’s one in each bedroom as well as the living room. In case you do feel like some of your own time.
ゲゲストYou get what you pay for, so if you want a basic clean place to stay that is in an okay location and has plenty of parking; then this will do. The rooms are small, the tv small and basic, and the bathroom is a little strange (think bathroom on a cruise ship and you get the idea). Staff are excellent, all very helpful. Overall it is worth the price paid, which isn’t much
DO NOT STAY HERE. We paid nearly $2000 for the 3 bedroom apartment and it is very obvious that they NEVER get cleaned. They may have ‘cleaners’ employed but they do not clean a single thing. The carpet is absolutely disgusting and if you have a crawling baby do NOT stay in here. The quilts are covered in what looks like poo or blood stains and we had to ask the ‘cleaners’ for new ones but don’t think they will put them back on for you, they will dump them in a pile on the lounge. You get given half the amount of towels you need for the people in the room and the sign says place towels in the shower and they will give you new ones. We had 6 people in our room and had to collect fresh towels from the pool area and they would take ALL 6 and replace it with 3. I don’t understand why a 3 bedroom apartment would have 1 bathroom but the 2 bedroom apartments have 2 bathrooms. We know this as family stayed on the other side and those rooms were slightly better. Our shower was so mouldy and the spa bath is broken, not that I would use it anyway cause I can’t even imagine the crap inside those jets when the entire apartment doesn’t even get cleaned. The shower door doesn’t even close properly ( see pics) so you either let the water pour out on the floor or use hulk strength to slam it shut as it scrapes all the metal. The bathroom door into the bedroom also has to be shut with hulk strength as it also scraped along the floor and gets jammed. Furniture was falling apart, beds, tables, lounges ( see pics) the table leg was about to fall straight off. Basically all the drawers were filled with crap left from the previous person that stayed, maccas coupons, face masks, chocolate and wrappers, a razor. Again I repeat, these apartments do NOT get cleaned. Oh and they give you 2 toilet rolls for a family of 6 and if you pop down to Woolies and buy your own so that you can actually wipe your bum and your family can wipe their bums, don’t leave your packet of toilet rolls near the toilet because the ‘cleaners’ will in fact start taking YOUR own supply of toilet rolls to put on the holders, taking WITH THEM half a roll of toilet paper that wasn’t used. All YOUR own toilet paper. Moving on to the kitchen, the website says fully stocked kitchen but if you were thinking of actually cooking in your oven think again cause 1. You will burn your hands off getting anything out cause there is literally nothing to use and there are also zero trays to actually cook anything on. The website also says fresh tea towels daily but we never had a single new one in 5 days. If you are also thinking you would like the convenience of a private washing machine, don’t bother, it’s broken and not one staff member will tell you and they don’t put a sign on it. There was, however, some tape in the lock section we took a guess that maybe it’s broken or was the tape so it didn’t close shut all the time and go mouldy. Well we opened the laundry liquid drawer and that was full of crap an