Super 8 by Wyndham Carlsbad

IT WAS THE WORST HOTEL I'VE EVER STAYED IN. EMPLOYEES LOOKED BORED AND PAID NO ATTENTION TO WHAT WE SAID. TV DIDN'T WORK, HAIR DRYER DIDN;T WORK. SAID BREAKFAST WAS INCLUDED AND WASN'T. WONT STAY IN A SUPER 8 AGAIN!

Breakfast was listed as being provided, it was not. The room was dirty. The bed was terrible and the blanets had burn holes. I would like a refund! I will never stay there ever again!

The hotel is very old. It said it offered breakfast when I booked. They do not offer breakfast. Very outdated and run down. Booked for 74.00 they charged 84.00 then taxes. Tv remote did not work. Just very run down no closet space no lugguge storage.

This was a scary place. The card reader for the back door was smashed and there was no control over access. The walls in the bathroom had multiple holes where towel bars had been pulled off. There were patches in odd places that appeared to be repaired holes. When you entered the back door, you were confronted with 2 sets of steps. The steps going down were dark and the lighting near our door was dim. The water never got hot, just lukewarm. My husband went to the lobby to get coffee. The clerk rudely told him to use his "room coffee". We had been on a trip and this was the last stop, having stayed 3 nights in previous Super 8s. Those were clean, well lit, had personable clerks and offered breakfast and coffee. Yet the price charged in Carlsbad was slightly higher. Avoid this hotel.

Bathroom floor dirty. No coffee until I went and asked. No edibles. Toilet didn't work properly. VERY disappointed. No more Super 8

At first glance this hotel was ok for a budget hotel but further investigation showed many issues. Hallway and stairs were full of dried mud (probably brought in my one of the guest). First of all walk into room and no TV remote. Front desk handed us one that did not work. Had to wait 30 min for maintenance to get TV going. The next morning went to take a shower and the handle fell off in my husbands hand. Luckily he could force the shower to turn one. Told the lady at the front desk and she said the property was having issues all over with shower handles. Not acceptable. I am ready to give up on all super 8 properties. Franchise owners to not seem to want to keep their properties in reasonable shape. Once again I am ashamed to be a Wyndham stockholder.

Checked in for 2 days and let them know that the remote and the phone didn't work, the towel rack was broken off the wall. 2 days later no phone , no remote , no one even looked! Also no breakfast which it says on the web sight and on the plaques on the wall, but they quit that a year or 2 ago. After 20 years in the resort industry I could tell none of these problems just happened. The back security door had a note on it , not to let it lock shut. "Are you kidding me"

The property is in need of repair. Among other issues, the door at the end of the hallway was left unlocked and the card reader had apparently been vandalized.

The app says breakfast is included but there is no breakfast. The bed was great!