マイ プレイス ホテル - カーソン シティ ネV(My Place Hotel-Carson City, NV)

非常非常非常非常非常的不錯

We checked in at the hotel and our daughter got sick overnight with severe vomiting. We had to go down to the lobby to get replacement bedsheets since they refused to deliver to the room. However, even when we went down, they didn't replace the comforters saying they didn't have access to them and we had to be cold the entire night. The vomiting repeated several times overnight and they refused to give us linen unless the old ones were returned, resulting in my husband making several trips all the way down to the lobby given how much she was sick. We went to urgent care and checked out the next morning forfeting our next night's reservation due to the poor experience. The winding drive back didn't help our child any but we didn't want to spend another night like this. They also refused to clean our room! The staff kept stating "policy" and I complained to the hotel manager after we got home, but he stated "policy" again. Policy should be revisited in exceptional cases like this to keep the guests comfortable, especially when they are having a hard time already. It also doesn't help to label yourself "family friendly" and not do anything to back it up. Final note - they have a kitchen and stove, but no pots and pans!! They sell those in the lobby for a charge. I thought that was a cheap trick too.

We stayed here for business and it was excellent. The room was very nice and comfortable. The only downfall is the hotel only offers pans to cook if you pay for them. If you're looking for a great place to stay for a day, a week, or a month, this is the place for you. The queen beds are full; however, they were comfortable. The room was very relaxing, and offered a desk for your office, away from the office. Great views and very quiet.

The room was spacious and the bed very comfortable. Had everything I needed. Like a home away from home.

Really enjoyed the condition and cleanliness of My Place. Used the kitchenette every day!

perfect location and facilities for a quick stop overnight while flying an aircraft back home.

Was there with family renting 4 rooms. They’re supposed to clean on fourth day but did not clean our rooms at all during our 7 day stay as they claimed they were short staffed. One family was checked into a room that hadn’t been cleaned so they had to go back to front desk to request a different room. One room did not have a shower curtain, towels and sheets, although clean, had stains on them, had to request toilet paper which staff had to "borrow" from a vacant room as they were out of it, as well as paper towels and shampoo. Staff was less than pleasant to work with. Overall very disappointed with our stay.

It’s nice that it has a kitchen, but not a single utensil or pot can be found. Apparently, you have to bring your own. I am going to try to avoid My Place from now on. One time they overbooked and lied to us; they said that ******* canceled it, but that was not the case. They canceled us even though we have paid for our room for at least a month before our arrival.

Appreciated the convenience of having a comfortable place to stay while we were traveling.