カスティジェハ・デ・ラ・クエスタの滞在先を探す

covid 19 のパンデミックでこのホテルに泊まったので、すべての施設を使用できませんでした。到着したとき、温かい歓迎を受けました。チェックインは迅速で、レストランが私たちにできなかったので、部屋の冷蔵庫に入れる朝食パックが与えられました。チェックアウトは迅速かつ効率的でした。彼らのコントロールできない問題のために、私たちはとても快適な部屋で快適な夜を過ごしました。

広くて快適で、設備が整っていて、きれいなアパートです。駐車が簡単で、接続がきついで、セビリアに近いです。プールとテーブルがあります。エリアはとても静かで、休みはかなり良いです。私たちはリビングルームにカフェがなく、すぐに彼女を部屋に連れて行きました。

部屋はきれいだったスタッフは素晴らしく、レセプションから掃除までとても歓迎してくれ、バーのスタッフは私たち、特にエディスをよく世話してくれました。トリムが部屋でバラバラになっていて、ベッドが好きなようにかなり硬いことがわかりましたが、分布サイズと水圧は素晴らしかったです。ホテルでは、シャンプー、石鹸、食器用石鹸スポンジ、食器洗い用の布を提供しています。冷蔵庫と冷凍庫は完璧に機能し、フルサイズです。ストーブトップを使用しなかったので、それとは話せません。清掃スタッフは毎日来て、床/浴槽に残っている場合はトイレットペーパーと使用済みタオルを交換しました。セビリアを行き来するには車が必要です(中心部まで車で15分)。必要に応じて専用駐車場がありますが、ホテルの隣の通りに駐車するのに問題はありませんでした。ホテルの住所はカレチリですが、バーの入り口です。レセプションへの入り口はメキシコにあります。全体的に素晴らしい滞在-私たちは間違いなく戻ってきます。

Booked this property as per the photos updated online and the property was way too far better then the pictures. Apartment was nice and clean. Staff was friendly and helpful. This place is at a great location but outside the city which is really not a big deal as you can catch a Train from nearby metro station.Thank you for a good stay

ホテルは中心部から少し離れており、自動運転、無料駐車場が好まれます。向かいに大きなカルフールスーパーマーケットがあります。ホテルは大きく、設備が整っていて、サービスも充実しています。チェックインの効率が高ければ良いでしょう

Hier geldt “Never judge a book by its cover”. Het hotel ziet er goed uit, totdat je gaat inchecken. Je merkt meteen dat niks kan. Geen lunch of koffie. Nou ja, koffie komt uit een automaat direct in de receptie. Die niet werkt op munten of pasjes, maar met een app… Pas laat in de middag gaat alles open. Net als de kamer die dan pas beschikbaar is. Gelukkig is er klein zwembad. Gezien al hun foto’s van het zwembad bij hun hotelpromotie toch een belangrijk verkooppunt. Voor ons fijn om even af te koelen. Helaas is ook dat zwembad niet beschikbaar. Dat zal pas in de zomer klaar zijn en dat terwijl het al 28 graden was. Ik moet het hotel gelijk geven; de foto’s van een mooi blauw zwembad zijn aanlokkelijk en de groene kleur van het biologisch proces van een langzame verandering in een boerensloot zijn minder aantrekkelijk om pootje te baden. Dat wil je oververhitte gasten niet aandoen. Het kost het hotel punten. Wij zouden dit hotel zelf niet gekozen hebben. Het is een onderdeel van een TUI Fly&Drive

We arrived during a rain storm and could not access the parking space in front of the hotel as there were two busses and a police van occupying the space. We later learned that the busses belonged to an Italian soccer team that was staying at the hotel and that was given priority over all other, less important, guests. Since we could not stop in front of the hotel and had no idea where to go, we were forced to drive around the block in heavy rain and traffic. We eventually found our way to the enormous underground parking garage, which serves as the parking garage for a mall, offices, conference center and the hotel. The garage was poorly marked and we could not find the the right elevator/exit for the hotel. After exiting at the wrong place and getting soaked from the rain, we eventually found the entrance to the hotel, which was on the opposite side. A porter was sent to accompany us back to the parking garage to show us the way. The porter told us that this is an everyday occurrence when guests get lost in the parking garage or take the wrong elevators due to poor signage. When we expressed our grievances to the reception staff, they argued and told us that there were signs. Later that night, we called the reception desk asking for two wine glasses and a cork screw since there were none in the room. The receptionist informed us that it will be an extra charge to bring wine glasses and a cork screw to our room, but that we could get them from the restaurant on the 35th floor if we went to pick them up. My husband asked whether he had to bring the bottle to the restaurant to open and the receptionist said that was not necessary. When my husband went up to the restaurant and asked for the cork screw, they told him they could not give it to him as it was very expensive and they needed it. As a result, my husband had to return to the room and bring the wine bottle to the restaurant. Prior to our arrival, my husband sent an email to the hotel requesting certain information, but did not receive a response. When we asked the reception staff why there was no response to our email, they told us that we sent it to an email box that does not go to them. The next day it became clear to us that they had full access to the mail box since they asked us if we were still interested in the booking we requested in our email. In addition to the poor service, the room decor and furniture looked cheap and the shower and WC were very small. Although we booked the hotel for two nights, we decided to leave the next day. Upon departure, we called for help with our luggage, but there was no answer so we did not get any help. This is the worst five star hotel experience we ever had and the first and last time we will ever stay at a Eurostar hotel.

Hotel is very nice, the stuff is kind. Breakfast is good with lot of options. The only thing we didn't like is 24 degrees in the room without possibility to open the window?!?! Wi fi was very good the first day, the second one not. I'd also suggest toilette brush and hand holder in the shower. Photos of it on the web are the same as in the reality. It is also few steps from metro station, which was great thing when going to the city center.