Four Points by Sheraton Charlotte - Lake Norman

Clean , and cozy all employees very friendly

服務態度非常好，11點到酒店也給辦理入住。就算早餐種類少了點，整體態度好，房間也很安靜，周邊吃飯也很方便。

還行，推薦入住

酒店位置不錯，房間也OK

We arrived for a one night stay with our 4 year old. The indoor pool was closed which was a huge disappointment. How about hotels let you know about this in advance, OR make arrangements with a neighboring hotel for guests to use their indoor pool. At shower time, ALL the shampoo, conditioner and body wash cannisters were empty. Not just one, but all. Front desk representative was helpful and placed products in cups for us. Terrible night of sleep when air conditioner kept turning off and room was HOT. Miserable stay all around. Hotel staff was friendly, but very limited in what they could do to help with our issues.

Hotel is very clean. Booking and checking in was quite seamless except that we did not get the room the we booked and prepaid for. Booked a room with a king bed and got a room with 2 doubles

A bit outdated and definitely noisy due to highway being nearby. Having a room right beside an ice maker doesn't help the noise level either. Overall an B- hotel but convenient to Birkdale Village.

Our stay was ok except for one thing. Service, terrible service. We stayed four nights and our beds weren’t made ever. The only time we got fresh towels was after day two when I complained at the front desk. They still didn’t make the beds: Wouldn’t recommend this hotel.

It was a nice place to stay for work. They were VERY nice and I really enjoyed my stay. Its right down the street from Birkdale Village, which has everything you need.