I am afraid but a 4 star hotel with a 2 star service ... is not a 4 star hotel any longer. Very pleasing location and environment. The welkome at the front desk was good and informative. A good start, that said ealising that our room did not had any view, we asked for an upgrade against payment. While the front desk reply was correct in nature, the hotel was fully booked, it was very defensive and, call me sensitive, very defensive, almost annoyed. This has been doubled up by the restaurant service. We had the half board and the first evening we spend 2 full hours for a 3 course meal, the service was extremely slow and chaotic. Basics, such as serving bread, did not happen if not after several requests (first evening 3 times and second evening the same). The smaller restaurant is next to the kitchen and the noises coming from it are really unpleasant and have ruined the pleasure of the meal. Once highlighted this short coming at check out, it has been immediately clear that they were aware of the issue of the noise.... still the price is steep... and not justified ... I am sure next time it will be better ;-)
翻訳
Pete F
宿泊: 2024年3月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2024年3月31日
Stayed here as our base camp for the Engadin Skimarathon and it was a great choice! Room was comfortable and spacious. Staff was very helpful and knowledgable throughout. Breakfast was very nice, as was mid-afternoon cake. Choice of restaurants on site or an easy walk to several more. Close to the ski trails, two different train stations and a bus stop for ease of getting around. Really appreciated the ski storage room that included a waxing table/profile and a large wall of boot dryers!
翻訳
ゲスト
宿泊: 2024年8月
友人との旅行
5.0/5
とても素晴らしい
投稿: 2024年8月6日
Great Hotel in Engadin valley. Just next to St. Moritz. Uondas Stakehouse is absolutely awesome. Amazing wine list. Simple but nice rooms with stunning mountain views. Very welcoming team and good vibes. Overall a very good experience. Would recommend.
翻訳
Simon G
宿泊: 2024年7月
一人旅
5.0/5
とても素晴らしい
投稿: 2024年7月22日
Was there for the weekend with my dog, everyone was super friendly and helpful, especially friendly with a dog. Breakfast was very good, also the restaurant had great food,the room and hotel are very clean so overall perfect experience, can definitely recommend
翻訳
ゲスト
宿泊: 2024年6月
その他
4.0/5
とても良い
投稿: 2024年6月28日
The hotel is nicely located in Celerina. The room was had was nice, but relatively oldish, but totally clean. We had a terrace, which unfortunately was not optimally oriented and it was difficult to enjoy the sun at the end of the day. The hotel offers cakes an tea during the afternoon, which was great! The cakes were always delicious. The breakfast was also great and of good quality. There could be a little more fruits (or nicer fruits, the one that were there were often pretty old...). The staff was nice. We enjoyed our stay at Chesa Rosatsch and we would come back!
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Pamella L
宿泊: 2024年5月
一人旅
5.0/5
とても素晴らしい
投稿: 2024年5月3日
My vacation in early May 2024 was an idyllic pleasure in Alpine paradise! Surrounded by nature's breathtaking beauty at its best, one could not fathom climbing down the mountain without a subtle transformation of spirit and enhanced love of life. The accommodations are as natural as its earthly station with a staff that is in sync and inspired to assist and please. The meals at the restaurant were delightful with a local influence that offered regionally-sourced fare.
翻訳
Journey25455893538
宿泊: 2024年4月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2024年4月7日
It is a wonderful, beautiful, clean and quiet hotel with very friendly employees and a rich breakfast buffet. The rooms are so lovely and comfortable, we didn‘t want to leave. You can walk out through the amazing nature of St.Moritz. We‘d like to come back as soon as possible!
翻訳
ゲスト
宿泊: 2024年3月
その他
5.0/5
とても素晴らしい
投稿: 2024年3月22日
Very charming hotel with exceptionally friendly and serviceminded staff. Good breakfast and a cozy bar by the fireplace. We bought ski-passes through the reception and got a really good discount compared to online prices. The ski/shuttlebus stops right outside the hotel. In addition to their 3 in-house restaurants (which all served lovely food), they also had a pop-up fondue restaurant where we got the best cheesefondue ever. They also provided a wide range of wines and beers. The rooms are big enough and the beds provided a good night sleep. Highly recommended place to eat and sleep.