ホテル チェサ ロザッチュに泊まった方の口コミ・宿泊体験

ホテルからの返信: Ahmad AlH様、ホテル・チェサ・ロザッチでのご滞在に関するご意見をお寄せいただき、誠にありがとうございます。当ホテルを魅力的で居心地の良い場所とご評価いただき、大変嬉しく思います。快適なベッドと客室についてお褒めの言葉をいただき、大変嬉しく思います。当ホテルでは、夢のようなエンガディン地方で快適で楽しい空間づくりに努めてまいりました。そのお気持ちが実を結んだようで、心より感謝申し上げます。そしてもちろん、ワインリストもご満足いただけたとのこと、大変嬉しく思います。お客様にぴったりのワインを見つけることは、私たちにとって大切なことです。バスルーム設備に関する率直なご意見は大変貴重です。お客様のニーズとご期待に沿えるよう、客室のバスルームは次に改装いたします。全客室の美しいインテリアを維持することは、私たちにとっても当然のことです。レストランに関するご提案もありがとうございます。エンガディン地方の豊かな食文化を反映しながら、多様なダイニング体験を提供できるよう努めております。近い将来、当ホテルにまたお越しいただき、より一層素敵な滞在をお楽しみいただけることを願っております。ホテル・チェサ・ロザッチ一同、心よりお礼申し上げます。

ホテルからの返信: Dear hugh j, Thank you so much for choosing Hotel Chesa Rosatsch once again as your family "happy place." We are delighted to have been a part of your family's traditions since 2017 and are thrilled to hear that your recent stay was another pleasant experience. It's truly rewarding to know that our team was able to assist and make your stay comfortable, especially with the unfortunate injury in your group. We strive to care for our guests like family, and it’s wonderful to see it made a difference for you. We’re pleased you enjoyed our three distinct restaurants every day during your stay. Experiencing the culinary richness of the Engadin is something special, from the Alpine Steakhouse Uondas with its delicious cuts and wood-fired tarte flambée, to the local specialties at Heimatli, and the unique offerings at Hühnerei. Your mention of the beautiful activities the region offers, along with the excellent public transport, captures perfectly what makes the Engadin and our hotel so magical. It's a region that allows nature to be experienced in its full glory, whether it’s walking by the river or swimming in the lakes. We look forward to welcoming you and your family back soon for more memorable moments together in the heart of Celerina. Cordiels salüds, Your Hotel Chesa Rosatsch Team

ホテルからの返信: Dear Michael K, Thank you so much for your wonderful review, and for choosing to stay with us at Hotel Chesa Rosatsch. We’re thrilled to hear that you enjoyed your stay with us in the beautiful Engadin Valley. Our team takes great pride in offering a top-notch dining experience, so it’s fantastic to hear you loved the food and our carefully curated wine list. It's our goal to provide not only delicious food but also an ambience that complements the stunning surroundings. We’re glad you found the rooms to your liking and that you appreciated the mountain views, they are indeed one of our favourite aspects of the hotel. Your kind words about our welcoming team and the good vibes are truly appreciated; we strive to make every guest feel right at home. Thank you for recommending us, and we hope to have the pleasure of welcoming you back for another memorable stay soon. Cordiels salüds, Your Hotel Chesa Rosatsch-Team

ホテルからの返信: Dear Nicolas S, Thank you for your kind words about your stay at Hotel Chesa Rosatsch. We're truly so happy to hear that you enjoyed our wonderful, bright and cozy atmosphere, as well as your spacious and well-equipped room. It's also lovely to know you enjoyed the variety and quality of our breakfast and dinner offerings. Celebrating the culinary richness of the Engadin is the mark of our hotel, and it's a joy to share our delicious cuisine with all our guests. Our team is always delighted to lend a welcoming hand, and we're thrilled that you felt well attended to. We are so sorry that you found our pre-arrival emails a little delayed. Your feedback is helpful. Response time can vary, especially during the off-season, as we have limited reception working hours and fewer staff on-site. We can assure you that our team strives to respond as swiftly as possible, and your patience is appreciated. We are also looking for alternative (digital) solutions to make the experience even more convenient. We hope to welcome you back soon for another enchanting stay at Hotel Chesa Rosatsch. Kind regards, The Hotel Chesa Rosatsch-Team