Avia Residences on Savoy - Extended Stay

Súper! Falta mejor limpieza pero todo bien

Its wasnt really the stay i imagine. It was not up to my liking but its durable for acouple of days.

Heater was not working properly, water was not hot enough in the shower and most importantly poor wifi for my business stay.

Nothing similar to the pictures, the hotel staff are very rude, no housekeeping service , no breakfast for many days ,also they charge additional fee for the parking area, no reimbursement or discount for this inconvenients, they only reply “sorry for the inconvenients “ honestetly a want my money back, I feel like someone stool my money. Be aware for this property is an extended stay hotel.

There were strobe lights going off in my room from the time I checked in until the time I got back from a wedding. I was unable to get a hold Of the front desk when I called so I had to Keep going to the office with a video to prove to the guy that it was going on. It was late and I was exhausted and just wanted to sleep. Had I been able to get the issue resolved When I got there, it would Have been better.

Had to call 4 separate times to request an ironing board (that should’ve been in the room). Waited many hours each time. They said they would send a housekeeper but never did. Asked for towels, and was made to leave my room and walk to the lobby in another building, take my dirty towels before giving me any replacement towels.

Saw several roaches by the refrigerator & the dishwasher. The sheets & the comforter had big burn holes on them. One of the doors inside of the room had a big hole in it. I would not stay here again.

It was absolutely horrible the heat had to be turned on for hot water. The hotel takes 250 for a deposit for a 5 day stay. It’s a community that people live in and the staff in the morning was non communicative.

Morning front desk staff was horrorable service. Breakfast time was still sleeping in Office and she hated to give breakfast , 3 days in the row said was not available all gone because her sleep was interrupted. All hotels give breakfast 3-4 hours in the morning. Within one hours all breakfast was gone? If you dont like your job and dont like to deal with people in customer services, please get another one. On the otherhand I was charged over $500 - more in addition to parking and my invoice $650 was paid prior to my 4 nights stay. I will fight for the extra charges and refund Horrorable service Over charges Not recommend