ザ・ロイヤルオークホテル

We stayed across the road and decided to book a table based on the online menu. From the moment we entered the restaurant, the staff were exceptionally friendly. Our order was taken by a polite young man (who didn't write anything down - great knowledge and attention to detail!) and were served within 20 mins of arriving. The food was excellent, the chorizo and hulumi cheese starter with humus and bread was amazing! Choice of drink was great and the overall price for what we ate was reasonable. Would definitely return but would highly recommend to new dinners!

We chose this hotel as it was conveniently located in the town and close to Kinder Scout for walking. Unfortunately the hotel is a disaster waiting to happen with many health and safety issues, even aside from the quality of the rooms, bedding and other facilities. Fire doors are constantly wedged open, even up to the second floor. The room I stayed in had a faulty lock which meant once locked it was almost impossible to open - needless to say I slept with the door unlocked - far from ideal. The manager came to investigate but just shrugged when I explained the risk. The rooms themselves are outdated in terms of decor and furniture, and the beds and bedding are totally worn out - probably the worst hotel bed I’ve ever slept in. Whilst the hotel staff were friendly enough they seemed oblivious to any of the issues, and more concerned about selling us beer and breakfasts. Even allowing for the relatively low cost of the room, this is not good value for money and I would definitely not recommend staying here - it needs some serious investment to make it safe, and more pleasant to stay in.

Stayed here for one night. As was heading south for home, Staff were very welcoming and attentive Room was comfy. Though I felt like I was in the crocked house as floor was really uneven but that didn’t bother us. Food was great Would stay here again

A pitiful attempt at hotelierhsip. A confusing booking experience and woefull organisation on arrival made for a poor first impression. The accommodation is tired and clearly in need of a substantial upgrade. Halls are musty and dusty. Rooms are dated, noisy and lack a basic standard of quality to have an enjoyable stay. Junior staff are well meaning but disorganised and management are rude, utterly shambolic and ignorant of the poor quality establishment they run. This is a venue best avoided.

Unfortunately this is a very poor hotel. The staff aren’t particularly friendly and the rooms are poorly appointed and maintained. The level of cleanliness was questionable and the whole place had an odd smell and a mild sense of despair. Check in was poorly organised and we were surprised to see the pub was closed at 2200 when we came back from our evening out. Having not been given the door code it wasn’t easy to get in. I would strongly suggest staying elsewhere.

Staff were welcoming. the room itself was disappointing. Filthy, dusty, very unhygienic. Cleaners/staff trying to get in room before check out. Wasn’t shown how to access hotel out of hours and would have been locked out! Leaky radiators!