「The hotel was newly built in 2023. The staff really needed to be trained. Front desk staff were the 85%s. The staff from breakfast restaurant were like people getting food for free. They never brought smiles on their faces 😓. I’m going to give them 50%. The cleaning crew needs to be trained indeed. They never care if you were in the room but just wanted to do their jobs on their own schedule likely 2-3:00 pm. They don’t know where to store their cleaning cart but under a dripping ceiling 😅 with all guests’ towels on top. The bath towel were store under the sink on the dust next by the laundry basket.」