• The room and is clean and comfortable. • The atmosphere is also comfortable. • The location of hotel is nearing the downtown. • The staff is very friendly and polite with fluent English. • The Spa services is excellent by Miss Giang. The best spa experience in Hanoi.
With a stay at Grand Mercure Hanoi, you'll be centrally located in Hanoi, a 6-minute walk from Temple of Literature and 13 minutes by foot from Ho Chi Minh Mausoleum. This 5-star hotel is 1.4 mi (2.3 km) from St. Joseph's Cathedral of Hanoi and 1.7 mi (2.8 km) from Hoan Kiem Lake.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and wedding services.
Grab a bite at The Dining Pavilion, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 4133 square feet (384 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 181 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and bathrobes. Conveniences include phones, as well as safes and desks.
ゲゲスト2024.01.24
The service is consistent and professional throughout. It has been, in fact, enhanced since my previous stay during it's opening year. For one, the executive lounge is in full swing, albeit plagued by occasional inconsiderate guests who talk for prolonged periods on their mobile phones or book the meeting room for the purpose of dining with their friends on the pretext of discussing work. The lobby moniterance can be more effective i.e. enforcing orderly conduct and behaviour over rowdy and aggressive mainland Chinese tourists. Devices and voices should be kept to a minimum in public spaces to maintain proper decorum. The hotel ground staff need to be more vigilant in this regard. That said, the service staff are to be highly commended. The Guest Experience Manager, Ms. Hannah, is extremely approachable and knowledgeable. She provided me with valuable tips on places of interests within the city and beyond. She always makes herself available and is often seen interacting passionately with guests around the property. Certainly, the executive lounge staff, Lucas, Kevin, Audrey, Estee, Lynn and Crystal are very attentive and guest-centric. No request is ever overwhelming for them and they portray the executive lounge to a very high standard. I was touched by staff who recognised me though my previous stay was some two years back. Concierge, Mr. Ku, welcomed me warmly with his sincere and genuine hospitality style. The Duty Manager, Mr. Harry, did his best to resolve my room issues and was always following up diligently on my preferences. Front Office staff, Ellen and Anna, who were also present since the opening of the hotel, maintain their friendly and charming dispositions. The lobby bar staff are impressive, with dedicated staff like Duc and Mr. Thang, the outlet manager, who remembered me by name and concocted a special ginger/lemongrass tea when he found out that I had a dry throat. I'm looking forward to forthcoming stays at this property whenever I pass through Hanoi. Dr. Sam Jay Yeo Accor Live Limitless (Diamond) Singapore
2022年に開業した22Land Heritage Hotel & Retreatは、ビジネスでもレジャーでも、ハノイでの快適な滞在をご提供いたします。ハノイ駅から7km、ノイバイ国際空港から25kmと、交通便利な場所にあります。付近には、Cot Pagodaやギアドー公園、Hội trường Nguyễn Văn Đạoなど、ハノイの多くの観光名所があります。館内の様々な施設で、有意義にお過ごしいただけます。ハノイの当施設には、駐車場が併設されています。清潔度を重視するなら、このホテルがお勧めです。レビューによると、このホテルは市内でも最も清潔なホテルのうちのひとつです。
2022年に改装されたLa Sinfonia Majesty Hotel and Spaは、ハノイにある非常にお勧めの施設です。当施設からハノイ駅までわずか2km、ノイバイ国際空港まで25kmと、交通が非常に便利です。付近にはリータイトー公園やタンロン水上人形劇場、Hanoi Children's Palaceなどがあり、ハノイの観光に非常に便利な立地です。長い一日の終わりには、館内施設でくつろぐのもお勧めです。サービスの質を重視のお客様にも、このホテルにはご満足いただいております。このホテルは、常に忙しいお客様のご要望にもお応えいたします。
We have visited more than 50 countries and always stay at top hotels. For us, Cappella Hanoi easily ranks in the top five anywhere - for comfort, high quality service, professionalism and friendliness throughout. Everyone from the General Manager all the way to the waiters, the Front Desk, Spa personnel, etc., were just fantastic. The Spa treatments and the Michelin-Star Japanese restaurant ”Koki” were unique experiences. My wife and I really enjoyed our memorable stay.