ホテルからの返信: Thank you for choosing our hotel during your ACL trip to Chengdu and for sharing such detailed feedback. We are glad to hear that the nearby amenities and safety were convenient for you.We sincerely apologize that the bathtub did not meet your comfort expectations for a relaxing soak. Your comment is valuable to us as we continuously strive to improve our facilities for guests from all backgrounds.We hope you enjoyed your time in Chengdu despite this small inconvenience and look forward to welcoming you back in the future.
ホテルからの返信: Thank you very much. We sincerely appreciate you choosing our hotel as the gathering spot for your soccer match viewing and for your stay. We are truly honored by your "perfect" rating and your high praise for the service provided by our front desk and restaurant staff. It is also very encouraging for our entire team to receive your compliment regarding the smooth English communication—a point you noted as uncommon in China. As a hotel serving international guests, we are committed to maintaining and further improving this standard of service. We would be delighted to welcome you back on your next visit to Chengdu.