Fortel Hotel

Hotel was neat, and in proximity to key places in Chennai . Food options in the hotel and places around are good Egmore station, Anna salai, higginbothams …

Worst hotel to stay. Front desk receptionist Shaen made me wait for more than 30 min to give the room at midnight telling that he didn't get booking voucher, even though we had a clear confirmed booking. Had to contact customer care and sort it out. His behaviour was very rude. Rooms are overpriced for the size. Though we paid extra amount for breakfast during the booking, they didn't provide any information about the breakfast timings at checkin and when we went for breakfast, they said that the restaurant is closed and we cannot have the food. No one in the hotel cares for the plight of the customers. I would like to give a MINUS 10 rating for the service. Worst experience till now.

The rooms are not as shown in the reference photos. The rooms are not maintained and the smoke (cigarette) smell is all over the floor & in elevators. I had to stay because of non-refundable condition. Surely not recommended for “family”. Food is pricey. The only pros is the hotel located just next to Egmore railway station.

Was good stay. Recommend for medium budget decent stays.

Few steps from EGMORE RAILWAY STATION

The hotel is provides a super service. Rooms are very clean. Toiletries, tea making facilities, drinking water are available in the room. Room service is provided daily. Clean linen, spacious rooms, clean bathrooms with hot water facility. Breakfast has a moderate variety. taste and sufficient quantities. Friendly staff, good service.

This is not a star hotel . Very old rooms and furniture. So filthy floors and curtains. No fridge in the room . I have complained to Agoda and duty ***ager . They changed the another room but same condition. I stayed two worst nights there. Never ever going back there .

There was a New Year's party in the basement on the day we arrived. Lots of teenage and young adults were staying and/or visiting for the party. I believe drinking was allowed. It was busy and loud all night. It may have affected our judgement. Room was fine. We asked for 2 beds for total of 3 adults but we only got a double bed. When requested, they reluctantly brought us a roll-away bed, not sure if it was our travel agent's fault that this size room was booked. Bathroom had glass enclosure for the shower which we preferred; which prevents the toilet commode from getting wet. Breakfast, which was free for us (not sure if our agent paid for it separately or is included with all types of bookings) was pretty good. There were Idlys, Vadas, some kind of Payasam, Dosas brought to the table, variety of fresh fruits, in addition to Coffee/Tea. Overall food was pretty good, one of the best in our experience. I would say our overall experience was good and we would certainly recommend it.

The hotel is situated in a good place and staffs are very helpful. Room is spacious and well maintained. Bed and linens are clean. Food is tasty and breakfast is good. Only thing the restaurant is crowded. It’s fine feeling to relax.