チェサピーク バード / ネイチャー・ビューイン・エリア周辺のおすすめホテル・宿

家族(本当に)にはこのホテルはお勧めしません。ここでの私たちの経験は悪夢でした。管理は訓練が不十分で、顧客だけでなく、自分のスタッフにも失礼です。私は、管理者がホテルのゲストとの攻撃的で脅迫的なボディーランゲージと口頭での対立によって生み出した環境で安全ではないと感じました。それは信じられないほど不快でストレスの多い週末でした。午後11時以降のロビーでのお客様の入場は許可されていません。マネージャーはそれらを部屋に送ります。はい、大人のゲストでさえ。代替案は追放されることを明確に知らされることを期待しています。おもてなしはどうですか?滞在の2日目の夜、火災警報がありました。経営陣は、彼らの貧弱なトレーニングと対人スキルを再び示しました。緊急時にゲストの安全をサポートする計画がなかったことは明らかでした。マネージャーのロブとマネージャーのジョエルは落ち着いて整然としたものではなく、代わりにロビーの出口から流れ出るゲストに、邪魔にならないよう叫んだ。いいえ、私はこれを正しく書きませんでした。彼らはゲストに邪魔をしないように叫んだ。明らかに、ゲストが建物の中にいるかどうか、または人の安全を守ることに関心はありません。彼らはプールから避難し、濡れていた子供たちに叫び、タオルなしで30度の夜に彼らを注文しました。 (親切なスタッフが後でタオルを持ってきました。ありがとう、ステファニー)。建物が消防署によってクリアされた後(偽のアラーム)マネージャーのRobとマネージャーのJoelは、ロビーに戻ったすべてのゲストに、プール、バー、ロビー全体が一晩中閉鎖されていると叫んだ。すべての(支払い!)ゲストは9:45に私たちの部屋に送られました!!!本当にこの地域には他にもたくさんのホテルオプションがあり、これを選ぶ理由はありません。

すごい

The clerks were polite and competent. The room was clean. We paid top dollar for a bare-bones experience. There weren't any travel sized shampoo, conditioner, or body wash. They had an unknown brand of particularly harsh product in pump bottles permanently affixed to the shower wall that left my skin dry. The door wasn't tight; it let light in around the perimeter. The shower door wasn't hung correctly, and rolled open until we stuffed a washcloth in to keep it closed. Breakfast was available, but not free. There's plenty of competition nearby, so I'll stay elsewhere next time.

I rented two rooms for family for my daughter’s wedding. I recommended the hotel to other friends for the wedding as well because I’ve always had good luck with Homewood Suites. This is nothing like them at all. The rooms were dirty and when my mother checked in the next day after we arrived the room was not only dirty but the bathroom was atrocious. She found dirty rags, used panties and nothing had been touched in that room. I went down and complained immediately and asked for a room change and they couldn’t do it because they were at capacity and didn’t have any rooms available….ok I get it. I asked for somebody to go clean the room. The “engineer” went in removed the items to include the shower curtain and replaced it that was it. I asked them to do a deep clean the next morning when their staff arrived. They didn’t even touch the room…the whole stay through Monday! This was the dirtiest Hilton I’ve stayed at and I have stayed at a lot of them for business and pleasure. So much so that I’m a Diamond Member with over 800k points. Now I know this is not all Hiltons but where is the courtesy of doing the business in which you operate…hospitality! It didn’t feel very hospitable and won’t stay at that hotel again. If you’re looking for a hotel to stay think about using something other than this. I still have not received any response back when I made my complaints and doubt they even care about their customers to respond when it’s necessary. Good luck and hope you enjoy your stay elsewhere!!

朝食は非常に満足のいくもので、種類は多くありませんが、朝食のニーズを満たす能力を備えているものもあります。エキストラベッドなし、子供に適しています、ダブルルームスイート、2つのベッドは大きく、それぞれ幅1.5メートル、屋外家の中にソファもあります。人が多すぎる場合は、それを取ることができます。無料駐車場があります。主なおすすめは、このホテルには小さなキッチンがあり、食器や調理器具が揃っているので、自分でおいしい食事を作ることができます。

Very clean hotel .And front desk people were very friendly and after checking in remembered my name and spoke anytime I went thru the lobby .A+ hotel amd highly recommended them next time you are in the area.

Worst hotel stay ever. Booked 2 rooms, paid $1500. This hotel is no way a 3-star one. It’s dirty everywhere. Furniture in the lobby are leather-like material, and they are very dirty, clearly rarely cleaned or wiped. We booked rooms with free breakfast and the table where we had to sit to wait and eat was dirty, we had to call someone to wipe it clean, and even then she didn’t do a good job. We stayed from Saturday to Wednesday and not one single time the housekeeper stepped foot in our rooms to clean, despite seeing a housekeeper roaming around the hallway with her cart. We were told full cleaning day was Tuesday and was asked if we wanted our room cleaned; we answered “yes” but the housekeeper never showed up, not even to replace towels and rags. We only had clean towels on the first night. The second day, housekeeper removed dirty towels from room, left them outside the door, and never came back to pick them up. When we returned to the room after a full day of activities, we were greeted by dirty towels by our door. We were told someone was coming to pick them up, that someone never showed. This happened again. We had to go to the front desk to get clean towels and toilet paper. Our trash accumulated and we had to take them out ourselves for fear of being charged extra for leaving the room dirty, even if their housekeeping service should be taking care of that. You never know. Room doesn’t come with an iron but a steamer that is very inconvenient to use. We are working on getting refunded for our stay as we didn’t receive anything for the amount we paid. I understand being short-staffed but to charge guests $1500 and no service except for a mediocre bed to sleep on… imagine having to get your own towels and toilet paper from the front desk. When we checked out, the front desk asked us about our stay. We told her all of this. She said she was sorry, and was visibly embarrassed. She said she would have done anything about it but we have to go through Priceline to make things right as we booked our stay on their site. Went through Priceline and were told to go back and contact the hotel as it is a hotel issue. A total rip-off.

場所は便利で静かで、部屋は出張に適しており、広として快適で、清潔で衛生的で、朝食はおいしいです。